syed.tabishhasan@gmail.com

On 12/30/2020 at 10:33 PM, Shane D. said:

Hi All,

I wanted to let you know that this is an issue we're aware of, and are working to fix.

As @Khem mentioned, you can try the steps listed below.

However, this may not permanently fix the issue, and the issue may pop-up again until we have been able to implement a permanent fix.

I'll provide an update once I have more information.

This doesn't work at all. I have tried it exactly as in the steps. We are not talking about a minor bug, but the notes have become inaccessible !! 

Saying that 'we are aware of the issue' is not enough after 2 months of an open critical bug. Show us a fix or people will jump to an alternative that are more robust. 

I am a paid subscriber and I am having a feeling that my subscription money has gone down the drain!! 

This issue is open for more than 2 months !! It has brought my use of Evernote to a grinding halt - as I cannot access my notes. And before you ask, I tried the supposed temporary 'fix' that was recommended - but it doesn't work as well. 

This was supposed to be an upgrade that will bring Evernote at par with the competition, but it has broken the core product. 

I guess by delaying a fix for such a critical bug, you are just making the decision easy for people like me to completely junk Evernote and switch to alternatives.