TNF

Thanks. The plan somehow got changed this morning and yiu are correct it shows a free plan. I am a subscribed user since 2013. Two days ago when I signed in it showed Personal plan and showed last renewal 3/13 and a charge of $138.57 and invoice # 18062110 3/4/2024. This morning when I did not have any other option but to accept the trial period, everything got changed and now when I sign in it showed a free plan and had to put in my credit card again for the plan $129/yr. I sent an email to support but do not have a response yet. something is really screwed up. I now have access to all my notebooks because I needed to have access to my data in all my devices in the meantime until I can get a response from Evernote support and they can help me figure out what is happening. ALSO, I had no email from Evernote that this is happening which is why this is all very frustrating. There is no support available on the phone or a good email for contacting support. Thanks for your help

I am a paid $138.57 annual personal plan user which has unlimited synched devices for a few years and not a free plan user. My plan was just renewed automatically on March 13 and also unfortunately charged twice in Amex. Waiting in an answer from Evernote as to why.

Tried ti use Evernote this morning and to my surprise get a message that max etched device reached and must upgrade. No other option. There is button to disconnect devices. When I use that button to disconnect devices and select the devices to disconnect and use the button to disconnect devices —Nothing happens and no message. really frustrated as no advance notification that this will be the new policy and to disconnect and suddenly locked out with years of my personal data.