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derlinzer

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About derlinzer

  1. Evernote CEO Phil Libin's recent blog post may sound great, but i have lost hope and patience that Evernote will get all the broken stuff to work. Once my premium subscription runs out, i won't renew it, because i see no point in paying for unfinished, buggy and broken features. In case you're interested why, here are the reasons: Currently i use Evernote on iPhone, iPad, MacBook Air and sometimes an Android device. Last May Evernote introduced 'Reminders' for Mac, iOS an Web and later for Android. Eight months later, a reminder i create in the web app or Mac app doesn't trigger a notification on iPhone and iPad unless i manually open/sync Evernote after creating it. Then, iOS 7 was released more than four months ago and Evernote's background sync still doesn't work reliable. And no, this is no problem with iOS 7, but the way Evernote tries to use that system feature and fails its users. Both problems could be easily resolved if Evernote finally used iOS push notifications. That way, iOS devices would get silently notified about updates and download these or trigger notifications. There are way smaller companies out there that get this right - see Shift Jelly's excellent Pocket Casts, with which i don't have to care if it is running in the background or not - but Evernote either sees no problem in its current implementation or simply doesn't care, that it doesn't work as it should. Well, i do and i'll show it with my wallet.
  2. The broken background sync has nothing to do with iOS 7. It's Evernote's fault.
  3. Instacast & Pocket Casts use silent push notifications to trigger updates. For this to happen, the apps don't have to be available while multitasking. Pocket on the other hand, doesn't use silent push notifications and has to be available while multitasking to receive updates. And Evernote? No silent push notifications and hit and miss while available to multitasking. IF Evernote finally started to use (silent) push notifications, background sync AND reminders would work as they should. But they seem to be completely deaf to this possibility.
  4. I am now disciplined enough to withstand to upgrade to new (iOS and app) versions. My iTunes app counter shows me almost 60 apps that could be updated, which I only do when I am dead sure that I will like the new one better or if I absolutely need the new features. Which in general is not the case. My iOS Evernote version is now 4.xx. It works as great as on day one and I do not miss anything. I respect the EN idea and concept, but I cannot understand how often the team changes essential Gui features and caracteristics. As far as I can see, all professionally used programs for the classic computer platforms generally keep essential design features for quite a long time (like 5-1 years) and are quite on the conservative side. A year ago (not even a full year), the iOS 5 update of EN created already a storm of complaints and temporarily made the app store rating drop to 2,5 stars for the (then) current version. Now with EN 7 the same seems to repeat itself. It is beyond me how the team can take the risk to frustrate a large part of the user base with new radical design and functionality changes instead of keeping the whole thing in a way that allows us to use EN as a well known tool that one can operate almost blindly. Or, if the team wants to try out new design features, there absolutely should be a sober and user- configurable "Business version" of EN for people who just want to use a fast, effective and well- known Gui. Bernie I don't mind changes to the GUI and addition of new features - as long as everything WORKS. Evernote recently messed up Reminders, background sync, photo taking and not to mention the once great Skitch. They add one new feature and break two others. Instead of focusing on fixing already broken stuff, they add new features on top and change stuff one got used to. That's a prime example of how it should not be done...
  5. # Background sync is broken # Reminders are broken (already were before) # No album for photos taken from within the app # German localization is broken
  6. @BurgersNFries: Not disappointed but still curios what your problem is...
  7. @johnmarshall4: Well said, nothing more to add. @Metrodon: The bug is not in the implementation of the feature, it is in the design of it (reread Gmail app example). @mogf01: Thanks for the support ;-) @BurgersNFries: I don’t feel like I need to criticize anyone and did not. I criticized a feature of Evernote. That’s all. Perhaps, you mix things up again - remember push notifications and background sync - and mistake mogf01's - who agrees with me on this matter - post for one of mine. So I should stop posting, because my opinion is not that of "a group of users"? Who belongs to that group? And where are my posts "general"? I described the problem in great detail and made suggestions how other apps handle similar use cases and how Evernote could fix it. And please let me know, what you consider "constructive"? Praising Evernote all day long for half baked features?
  8. @Metrodon: A feature of a universal - iOS and Android are the ones i use it on - app that without further user interaction works only on a per device basis is broken in my opinion. Think of other apps that use push notifications: Would it make for example any sense to write a mail in the Gmail app and get a notification for the reply only on the device the mail was written on? If you can answer that with a clear 'yes' please go on and change the title...
  9. @BurgersNFries: You seem to mix up background sync and push notifications. The latter has nothing to do with automatically updating notes on different devices. @Metrodon: Yes, it would be interesting, why Evernote implemented it this way and if there are any further plans. @mrossk: Easy answer: the mobile apps of Evernote have a toggle switch in their settings to allow sync only when WiFi is available. If this switch is on, it would automatically disable push notifications. If it is 'off', then push notifications would be enabled triggered. Only when you open the app, the note - and perhaps others - would be downloaded over GSM. And don't forget, there are devices that only have WiFi (like the iPad without 3G). They would get the notifications as well. You see, a simple solution.
  10. BurgersNFries, i never said that Reminders weren't rolled out in stages - please re-read my initial post. What i said, was that not using push notifications has nothing to do with rollout stages. It's true, that Evernote never has utilized push technology and why should they have? There was no use case where it would have made any sense. Evernote requires iOS 5 or higher - push notifications are part of iOS since version 3.0 from 2009. So there is not one single reason not to utilize push notifications at least on iOS. I need no "true task list manager" - i just want a feature to be robust, user friendly and reliable. Do i ask to much here?
  11. gazumped, your examples what can be done with reminders per E-Mail show how valuable the service could be, if it worked correctly. But it doesn't: If you send an E-Mail to your Evernote account to create a reminder with certain parameters, it will still only trigger a notification on the devices that are manually (iOS) or maybe (Android) synced to grab that note from the server. Again, Push would have been the perfect solution. Sorry, i don't care if Evernote "made any great claims" about this feature. Reminders were announced officially on their blog in separate articles for different platforms. I guess that i'm wrong, if i expect officially launched features to work properly. I guess that i'm also wrong, that i EXPECT new features to be tested BEFORE they are released. Are reminders still in beta or any other testing status? No, they are not. If Evernote used push notifications from the beginning, like Twitter, Facebook, Google, WhatsApp, Gmail, Remember The Milk, - this list could go on and on - then there would be no need to think about "whether they're switched on at the time or not", because it wouldn't matter. About Metrodon's reply: Sorry, i didn't in any way intend to devalue his answer. What i wanted to say was that the solution itself was pointless. My criticism of the way Evernote handles notifications has nothing to do with not wanting to use the product. Quite contrary, i love Evernote, but i get annoyed if features that could be extremely useful turn out to be limited and unreliable. And i couldn't care less, if "that Microsoft thingy" OneNote supports reminders or not, because i don't use it.
  12. See my lenghty post about the broken reminder feature here.
  13. The Reminders feature has been rolled out to all platforms except Windows by now. I was able to use them with iOS and Android - unfortunately my MacBook Air is being serviced right now, so i can't say for sure what happens on OS X. What i can say is what i assume should happen from experience with other apps - and here are my observations: iOS supports two kinds of notifications: local and push. Local notifications are created by an app and put in a queue where they wait until iOS shows them. Push notifications are sent from the cloud whenever they are needed - think of notifications from Twitter, Facebook, etc... Android's equivalent is called 'Google Cloud Messaging for Android' or 'GCM'. What Evernote does with reminders in iOS is the following: Local notifications are created by the app and put in the queue mentioned before. When Evernote syncs the note with the reminder to their servers, NO push notification is created. The note with the reminder is synced back to all other devices automatically or manually. Automatically for example on Android devices if you set up background sync. Manually for iOS devices because no background sync is possible on this platform. Now take for example an iPhone and an iPad. Create a reminder on one device and wait for its notification: Right, you only get it on the device it was created on. Why is that? Like i said before, iOS lets no app sync in the background. This is exactly the problem, that mcmatt has outlined here: gazumped is wrong, because it has nothing to do with any rollout and Metrodon's suggestion to sync manually is pointless, if there's already a working solution for this problem. And who reminds me to sync all my iOS devices manually if Evernote can't do it? Add a Nexus 4 to the iPhone and iPad. On the Nexus 4 Evernote is set to sync every two hours in the background to preserve valuable battery life. Let's assume it's 8:00 AM and you create a reminder for 8:30 AM on your iPhone/iPad and see what happens: The device you created the reminder on, will display a notification, the other one will not. The Nexus 4 will display a notification if Evernote synced in the background after you created the reminder and before you wanted to be notified. Now add a Nexus 7 to the mix as well and create a reminder on it: You'll get no notifications on the iPhone & iPad. And, like before, you'll only get a notification the Nexus 4 if it synced at the right time. Would you call that reliable, robust or user friendly? Hardly. The proper technical solutions are available and if Evernote used them, it would work like this: Set up a reminder on any iOS or Android device and it is triggered on all your iOS or Android devices without any manual syncing. You could even turn off Evernote's background syncing on Android completely and still get notified. To me it seems like this feature was rushed out the door without too much thinking about it - with other words: broken by design. It's up to Evernote to fix this as soon as possible, so that people can properly use reminders on their iOS and Android devices.
  14. Mail, OmniOutliner and as good as any other app uses Lion's Spotlight previews - Evernote does not. Will this be fixed anytime soon? Does no Mac user miss this?
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