michaelmccallum

No idea but al I know is that ever since Evernote released an update every few days the problems started. I ended up finding my disappearing notes but that was with no help from EN - their support function is an oxymoron. Please stop releasing a new version every 5 minutes

Having the same issue - key notes I update at least every day first started to not sync and then they disappeared - (one is a running sheet of 4 years+) and my trash folder was emptied. I've done all of the work arounds to find it and its not there so I am hoping this is backed up on EN's server - 10 - 12 day turnaround? Seriously?

Hi everyone

A copy of a support request I sent is below:

Key notes that I have been updating for 4+ years have been automatically deleted (not by me - sole access to my devices) along with my trash.

This happened about 3 or 4 days and was on top of the same disappearing notes not synching across devices.

I have run through all of the work around without any success - I am sincerely hoping there is a back up of my notes on the EN server.

Evernote - seriously a 10 day turn around?

Hello - long time premium user but at this rate I wont be much longer.

I have quite a few notes that have disappeared along with my trash - some of the notes are running  notes that go back more than 4 years so you can understand my frustration. One for example is Weekly SM running sheet and I update this every day.

I have done all of the suggested things to recover the notes and its nowhere to be found along with my Trash.  I did not delete either item and would like a full restore please.

Disappearing notes goes to the heart of your promise and I'd hope this is a one and only occurrence.

Lastly the new version of EN is horrible - the UI is very unintuitive - you cant find the sync button and even the minimise/maximise option has to be manually added, seriously? Please for the love of all things holy don't do gratuitous changes like this.