Jump to content

Shanga

Level 1
  • Posts

    5
  • Joined

  • Last visited

About Shanga

Shanga's Achievements

3

Reputation

  1. I actually did not need to wait for an update to fix the issue. This was back in February so I'm afraid I can't remember exactly what I had to do, but I vaguely remember that it turned out to be a device permissions issue. I'll post again if I can remember anything more specific.
  2. Hey folks- Like many others, I found I couldn't import files to Evernote on Android from any other app after the recent upgrade. I found the solution (for me, at least). When I looked at the notebook list on EN for Android, the name of my default notebook was blank. I don't know why- the notebook on EN desktop was called "Shanga's Notebook". All I did to fix the issue was to open EN desktop, rename the notebook to "Shanga Notebook" and sync. After logging out and back in to EN Android the app found the notebook and now importing works just fine. I hope this helps someone else.
  3. Ah I just got an email from Evernote support: "I understand that you are unable to share PDFs from CamScanner to Evernote. Please know that we are currently aware of the issue and our development team is working for a fix. While I do not have a definitive time frame for the fix, please make sure that your Evernote application has automatic updates enabled so that you are able to download the update as soon as its available." Anyway, thanks again for your reply agsteele!
  4. Thanks for the reply! Are you using the new 10.5 update that came out in the last day or so? I've discovered that I can't attach files of any kind- if I try to attach a PDF saved directly to the Android file system to a note, the note just says "Loading..." and never changes, so I don't think the issue is related to CamScanner. The only thing that has changed is the recent Evernote update. The PDFs I'm testing with are quite small- about 200 KB. My Internet speed is very fast- about 280 Mbps down/up from my phone, believe it or not. I checked to make sure I have plenty of free space on the phone (over 80 GB free) and tried uninstalling and reinstalling the app, but get the same results. The phone is an S9 running Android 10. I'm a heavy Evernote user (at least I think I'm a heavy user, but who knows- about 16,500 notes), so I wonder if that has something to do with it? I would happily revert to the previous version, but I'm not sure that's possible. This has really impaired my workflow.
  5. I use CamScanner to scan documents to PDF and share them to Evernote several times a day. This worked just fine until the 10.5 update- now when I share a PDF (or .jpg) to Evernote, the dialog to select a notebook just hangs on "Loading..." forever. If I click "Save" I get a big popup that says "Clipping..." with a spinning wheel, and this popup never goes away. The file is not saved to Evernote and I have to kill the app to open it again. The only workaround I've come up with is to save the file to OneDrive and attach it from there using Evernote Desktop, but this takes a lot of steps. What can I do to troubleshoot this?
×
×
  • Create New...