FunkyPlaid

This spacing issue was fixed in the recent 10.71.2 update for MacOS.

I'm currently running the latest Mac version of Evernote (10.68.3) and have recently noticed a pretty substantial change in the spacing between notebook titles in the sidebar under the Notebooks heading. They've been spaced significantly farther apart (see image 1), whereas both note titles and notebook titles in the Shortcuts and Recent Notes headings are spaced closer together (see image 2), as they have long been. This is an issue for me – though not a huge one – due to the massive list of notebook titles that I regularly scroll through in my sidebar. I see no setting for customizing the spacing between sidebar items, and I'm utterly confused why BS would change the spacing only for items in the Notebooks heading. Has anyone else noticed this recent change and does anyone have any thoughts or solutions to share?

Thanks in advance for any advice you may have!

Cheers,
Darren

21 minutes ago, PinkElephant said:

Yes, I read it.

On the desktops, I can just repeat that you have an own data base that is counted. If you accumulated mistakes in this data base (which happened to me as well, while using the app), the counter will go wrong, counting shadow copies or dead data base entries. This is the reason why there are housekeeping tools build into the legacy clients.

Further the legacy clients AFAIK don’t have the sharing problem.

On all server based clients, my personal experience (and this is what I have shared with you) is that all differences were related to notes or notebooks shared to me by other people. Once I cleaned this out, note count it on the spot.

This forum is about sharing experience. This is my experience, and from the short time it took you to answer I am pretty sure you didn’t even try. It is up to you if you want to apply it - I learned my way by simply testing the options when I had a search problem, as well related to some bad data base entries.

Or try support, if you want an official contact with EN. Return time of my last tickets was below 24h.

Thank you for sharing your experiences and your suggestions.

5 minutes ago, PinkElephant said:

No big thrill, just needs a bit of housekeeping (at least it did for me):

All legacies on desktop: Run their own data base on the device, and count this data. If there were syncing issues in the past, there can be a difference to the server. To solve it, hold down alt/opt (Mac) or ctrl (Win) before clicking on the help menu. There will be additional options to repair the data base. Pick one after the other, just make sure the prior one had time to run before choosing the next. There is no message when done, so just give it some time. As a last resort you can force a sync with the server data (hold down opt/alt and shift, click on sync symbol).

All other clients: They rely on server data. So basically there can’t be a difference. However I found one reason: Shared notebooks or notes. Especially after upgrading to v10, shares send to me by other people had to be renewed. I used the work chat for those shares that were mentioned there. It may be difficult in case the note that came from a share has been deleted by its owner.

In case you can’t solve your issue yourself, contact support.

I appreciate your response, but it doesn’t look like you read the details of my post. It’s not appearing as a shared notebook issue for me and forcing sync doesn’t solve the discrepancies. There are c.400 fewer notes on the server as on my desktop clients, and neither version matches with the server or each other. Can’t do housekeeping when the doors are all locked, and we shouldn’t have to.

I'm re-posting this issue that I've seen pop up again and again on these forums going all the way back to 2014, and nobody seems to have a definitive explanation or an answer for what's causing the discrepancy between note counts across devices. Any official responses I've seen have been "known bug" claims, but this is something that hundreds of users have been mentioning for a very long time and it's still not fixed or explained. Some users have offered their takes, but none that I've seen have solved the problem.

Simply put, the total note counts don't match up across any of my devices or versions of Evernote. I'd really, really like to know why. I'd also really like to know if I can be totally confident that the notes I create on one device are successfully syncing with my Evernote account and broadcasting to all of my other devices. That's what we're told should be happening and that's what I'd ideally want from a note-syncing service for which I pay a regular subscription fee. I don't want to have to run tagging experiments to see what I'm missing from what device, because clean and accurate syncing is what the service is supposed to provide – and what it promises that it provides.

My disparate totals are as follows:

Evernote Web: 5433
Evernote Legacy Mac: 5819
Evernote 10 Mac: 5599
Evernote iOS: 5582
Evernote iPadOS: 5794

It shouldn't be an issue with shared notes or notebooks, as all shared notes should still be accessible from the account no matter the device, both incoming and outgoing shares. It's not a Trash issue, and it's not an identifiable setting like offline downloaded notebooks on different devices. I'm especially concerned about the c.300 missing notes between 10 and Legacy on the same desktop computer.

Would someone on the Evernote team please explain what this is all about? If it's still a bug or known issue, why has this not been taken care of in the seven years it's been flagged repeatedly? If there's a reason, would you please let us know? It seems to me that this should be a baseline functionality that needs to be shored up and explained before any further bells and whistles are added to the next iteration of the service.

Thanks for any information you can offer, but please offer something if you can.

6 hours ago, xmasmoneky said:

Out of curiosity - if the new Evernote app keeps everything in sync in real-time, why do you need the manual sync button?

For me it's about two things: full control and visual information. Considering that EN is intended to sync multiple platforms and devices all at the same time, I want to know that syncing is in-process and when, and also when it's not working and when. I'd also like the ability to manually push information instantaneously instead of waiting for intermittent automatic syncs that I can't affect or set. This is present in the iOS and iPadOS versions of the app, so I find it strange that it's not also an option in the MacOS version.

Are we now relegated to using pre-determined text colors rather than having access to the standard Apple Color Picker? Does this mean that all previous text colors have snapped to this limited set of colors?

The new version of EN looks great in Dark Mode, but previous version had the option to retain light note backgrounds even while in app or system Dark Mode. Is this still possible in v.10?

It appears that the new version of EN no longer has a force sync button or any obvious way for us to manually apply a server sync. I do see the 'All changes saved' status in the lower right-hand corner of the note window, but I'd like to know if this functionality is gone forever now.

Right, the option to remove spell-checking in the Edit menu is not present in the new version of EN. It would be great to put that functionality back in ASAP.