Dulcinea
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Posts posted by Dulcinea
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Thank you but that is not the case. All I can think of is that as I dropped my old phone as a device (which I can't access as it's damaged), and I hadn't downloaded the app onto my tablet, my new phone has nothing to sync with, therefore no data. Is there any way of retrieving the information from the Evernote servers?
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Last week I changed phones and unfortunately when I downloaded the Evernote app I dropped the wrong device so all my infomation is gone.
Originally I had Evenote set up on my phone (Samsung SM-J530F) and my tablet (Samsung SM-J330F) . A couple of weeks ago my husband did a factory reset on the tablet and I had forgotten I hadn't downloaded the Evenote app again.
So when I changed my phone last week and downloaded the Evernote app on my new phone (Samsung SM-A105FN), I dropped my old phone from the app without thinking that no information had been syncronised on my tablet, so now I have lost all the information I had on it.
Is there a way of retrieving all the info I had?
Thank you.
Dropped wrong device
in General Technical Issues
Posted
Thank you, you were both right, I was logging in with the wrong user id, it's all sorted now, phew!