If it were the truth it would be. Regardless, working on it could be the patch to fix the issue will be out later today or someone submitted an bug/idea ticket to look at it and we may look into it sometime in the future at our digression. If I pay for a service with these advertised features, I think I have a right to know so I can move on. I just experienced this so looks to be an issue for over a year. That make it look like this bug is low priority possibly enough so that it will never get assigned.