Finally, I thought I was the only one. The people who run Evernote are capital I Incompetent. I'm sorry. I don't want to be mean. Software developers and UX designers have their own struggles when running complicated apps like this, and it's never easy work.
That said, Evernote has officially exhausted any understanding I might have for them. They continue to make the wrong moves, disregarding feedback and mismanaging priorities. I'm inclined to believe the people managing this company are either malicious or stupid, and have completely run out of any and all sympathy for them.
The apps are buggier than a hornet's nest across all platforms, and haven't gotten better... but hey, thanks for letting me try "the new Evernote." New look, same bugs ❤️
If you have a problem, good luck reporting it; only premium users can contact Evernote. I understand gating tech support behind a paywall, but this is for all contact requests, which means you can't even provide useful suggestions or feedback. That's easily the single most stupid policy I've ever encountered in my 18 years on the web. I bet Evernote staff think everything's going okay because nobody can actually send them proper feedback or bug reports. But hey, feel free to use the forums which none of you read!
You've fallen in ranks on the app stores, and have laid off a large portion of your workforce at the start of the fiscal year. Surely you realize something is up. And how do you decide to turn your pathetic excuse for a service around? This worthless, tone-deaf excuse for a campaign. This is INSULTING. This proves you are out of touch with your actual users. This was the last straw for me.
You don't have ANY goodwill left, Evernote. You are the Fallout 76 of note taking apps. I literally hate you guys.