bmalavazi@gmail.com

Also, this is not a new problem. It has happened before, and it eventually gets fixed. At one point, after facing the problem all morning, I filed a ticket. And a little after 12pm EST, 9am PST the blank page went away and the client loaded just fine. My guess is that the operations/IT/BE dev team came in around that time in the morning and fixed/reset/restarted something. This is the first time that the problem has gone unaddressed for so long though. For users that have to run Linux, we have no options except the web client. I really like Evernote, but I need to use it for work and this kind of downtime and before that, the amount of bugs, is unacceptable for any tech company. I'm guessing the web client install base is really small compared to the native app install base.

The old web client is really difficult to use. There are bugs that I've had to workaround, like the tab button not indenting both the bullet and the text, just the text. Or when you delete a bulleted line, then you end up with the line above it having 2 bullets, with no way to remove them. There are a bunch of these types of issues that seemed to be fixed with the new web client. What's really bugging me is that when I switch back to the old web client, since the new one doesn't work, it's is constantly stripping the outline format that I have in one of my notes. I rely on the outline format greatly in this file for organizational purposes. The first time it happened, I tried to export an older version of the file using the web client and then import it. The web client let me export and save the older file, but not import it. Why is this asymmetric? I had to go home and use the native app to export/import the note. And today, I access the same note using the web client, and the outline format is gone once again. I don't know why this keeps happening. This never happened when I used the old web client before. It's very annoying since I rely on this note for work, and the removal of the outlining makes the note unusable and me unable to be productive. This is more than just an inconvenience to me at this point. The new web client is also very slow. When editing a note, there can be a 5+ second lag between when I type, and when it is displayed on the screen. It's not always over 5 seconds, but it's always at least 2-3 seconds of waiting. I really hope that whoever is reading this understands the reason that this is very annoying when you're trying to type. It may not be obvious unless you've experienced it.