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Venzulo

Evernote Business User
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Posts posted by Venzulo

  1. On 7/6/2017 at 10:44 AM, DTLow said:

    My process for retrieving lost data is to restore from backups

    I use my personal backups and the Evernote Note History feature

    Note History is a paid account feature.  You can subscribe for a single month to retrieve your notes
    The note history is constantly backed up and available until the note is expunged

    I tried signing up for a trial business account in order to retrieve Note details that I lost when my phone synced with my account, and it forced me to set up a new business account with a different email. It assured me during signup that the 2 accounts would be linked but not only can I not retrieve any note history without being prompted to upgrade (still), it is now associating a completely different email with my main account that I've been using daily for 6 years. So when I try to log in using my normal email, that account is now blank with no notebooks, notes, etc. & I'm afraid when the trial is over I will lose everything.

    This all started when I tried to update a Note on my phone and rather than syncing the new data from my PC, it synced the outdated Note on my phone as the primary so I lost all the new data on my PC. Also, both on the app and PC, it is constantly telling me to upgrade or delete a device and I've been using the same 2 devices (PC & phone).

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