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mfealy@easystreet.net

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Posts posted by mfealy@easystreet.net


  1. thanks for looking into my problem-

    getting it solved looks to be a challenge- I believe I downloaded the original program some years back, I do not have hard copy- How do you suggest running a full repair-- can you provide me with the appropriate software??

    If I do a reinstall, do I loose all existing files and folders?? What would be a way to retrieve as I cannot open my existing version of Evernote because of the missing msi file

    It sounds like I am not alone with this problem. A suggestion from the community was to access hippo(something) and download a link to a v 6.7.5- this led me to 7zip, but that download wanted to install a new web browser, and some other program-- the evernote file would not load. I have been chasing this problem for the better part of two weeks, the update load I received was first released last September, and has subsequently been updated multiple times. my problems started just two weeks ago, with a v. 6.7.5 update that I received out of the blue

    can you help me fix this mess -- is direct telephone support available?

    thanks,

    morry fealy

     


  2. GURU, thanks for the suggestions- my problem just occurred with the misadventure with v 6.75 the past two weeks- any thoughts on how/why evernote became corrupted.  I am a premium user- if we assume I have a corrupted Evernote program, can I erase completely, download and reinstall a v 6.11 and retain existing notes, have a bunch?? I will check the update notice on the laptop, but I don't recall it being 6.11

    I tried the filehippo suggestion but I wasn't able to make it work. truly appreciate your help, but why isn't evernote support more directly involved. I am challenged to work through the support page and I find myself in a circular event. Can you give me the 1-2-3 steps to get me with a functional and operating Evernote v  xxx.x   installation

    thanks


  3. thanks for the update info--but

    I am a novice at all this-- I entered the file name in windows 10 search, received the response, file not found. -----I am dead in the water!!

    I tried the second suggestion, download from filehippo and got linked to several zip files that appeared to have nothing to do with Evernote Msi didn't attempt download

    Are my problems unique to v 6.75 as I see an upgrade recommendation on my laptop of a totally different download

    suggestions? any help welcome- I see lots of notes commenting on using Evernote support ;can anything be done to encourage a more user friendly environment- thanks for your involvement

    morry fealy

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