camarsden1

UPDATE: THIS WORKS!!! I've decided to download and run the older 'Legacy' version, side by side with the new Evernote. Copy and paste this link: https://help.evernote.com/hc/articles/360052560314 It's very easy and quick to do. You can rotate/delete etc within Evernote Legacy app but still use the new version. The old version is shown with a Grey logo and the new is Green. Hope this helps 😁 As promised, the latest email from Evernote shown below. Kirby D. (Evernote Help and Learning) Feb 11, 2021, 9:55 PST Hello again Chris, Thank you for getting back to us. My sincerest apologies for the inconvenience you are having. Please know that we are currently looking into this as this is not the type of experience that we want for our users. To open PDF files using Preview, you must download it first out of the Evernote app then you will be able to rotate it, then save it to Evernote, but there is no problem for annotations since there are multiple ways on how you can annotate your PDF file. I know how this will affect your productivity on Evernote, but this is one of a handful of features we are still considering since rotate only works on images. Thanks for letting us know this feature is important to you. I noticed that you'd like to use the older version of Evernote. While we encourage everyone to give the new Evernote app a try, we recognize that there are some scenarios where using an older version is necessary or desired. You can run this side by side with the new Evernote. You can download the Evernote Legacy app by following the instructions in this Help & Learning article: Install an older version of Evernote. If you run into any trouble, I'd be happy to help troubleshoot with you so you can get back to being productive with Evernote. If you have any further concerns, feel free to email us here again and we will gladly help. Best Regards, Kirby D. Customer Support Representative

Hi This is the reply I received from Evernote (once I eventually found how to get hold of them!). I don't seem to be able to do what's being suggested so have replied with more questions. I hope it may help someone else. We need to keep pestering Evernote to fix this problem! Good Luck. Kirby D. (Evernote Help and Learning) Feb 1, 2021, 7:22 PST Hi there, Thank you for taking the time to reach out to Evernote Customer Support. This is Kirby, and I'll be assisting you today. I understand that you used to be able to rotate your scanned PDFs within Evernote, and to delete some pages in PDFs. I also understand that the rotate PDF option in the menu is grayed out. Let me assist you with that. I appreciate your effort for sending a screenshot. Please be advised that currently on the new Evernote by design, rotate only works on images. As a workaround, you can open the PDF first in Preview, then rotate, then save it to Evernote. The same with deleting pages inside PDFs, this is one of a handful of features we are still considering. Thanks for letting us know this feature is important to you. I will share this information with our product team. Thank you for your understanding and support. If you have any other concerns, please let me know. Best Regards, Kirby D. Customer Support Representative

Also have the same problem since upgrade. Why is this option now greyed out? Why can't I delete pages within annotation editor? Really annoying not to be able to delete or view scanned images/pages the correct way round. Over a month since first post can someone please help?