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About Jakewat

  1. I think I've given up on the idea of changing my subscription and trying to refund the excess because of how difficult the Evernote team is to deal with, instead I just want them to remove my credit card details but I can't find anywhere to do this? I have searched through support and billing info and all I can find is a message saying "cancel auto renewal anytime no questions asked" but nothing pointing to how I even do this? I'm asking because I don't want to acidentally end my subscription after just being charged for premium...
  2. Recently my account was charged for everyone premium, I had previously tried to change my settings so this wouldn't happen as I no longer need premium but unfortunately it has still been charged. I would like to change to the plus subscription instead and be refunded the excess as I have only just been charged today. Does anyone know if this is possible as their refund policy is kind of vague?
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