Astute0471
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Posts posted by Astute0471
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Thanks for the heads up @agsteele! I will have to be patient then!
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I enabled 2FA many months ago, and I have reset my password probably 10 times since this issue first started occuring in December!
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An additional bit of info: I use a VPN on both devices. and they both go through the same location.
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When I am logged in to my Evernote account on my PC, and then try to login to Evernote on my Iphone, I get a message on my Iphone to reset my password.
I reset my password on my Iphone, but then I get signed out on my PC. When I then reset my password on my PC, it continues to work, however if I then try to sign in to Evernote on my Iphone, the same thing repeats itself. I have gone through this probably 10 times over the past 2 weeks.
I tried contacting Evernote support, however after 7 days I still have no reply from them. Having been a paying customer for over 10 years, I am very disappointed in this lack of support! What is the point of paying for an app if you don't even get any technical support?
Help!
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Having been a premium subscriber for many years I also feel cheated that the presentation mode had disappeared. I use(d) it every day....
i will start exploring alternative programs if Evernote does not restate this feature.
In addition the latest update for iPhone does not launch at all anymore and Evernote does not provide a solution. Telling people to reinstall without guaranteeing that this is the solution shows they don't have a solution, as the workaround does not work in all cases. Very disappointing!
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I get continually asked to reset my password
in Evernote General Discussions
Posted
Still waiting for a response from Evernote support, however I have continued my own troubleshooting and determined that when I switch off my VPN and then login to EV on my Iphone, I don't get signed out. I then switched on my VPN and now it appears to work.