No idea what you mean by "services link?" As I said in the threadstarter, I can't access authenticated support or any account info from the non-Web client part of the site. That includes the direct link you helpfully supplied above. Trying logs me out, and then it's shampoo, rinse, repeat.
Yep, already reported using the app. But: looks like app support, so I'm not too hopeful. If that fails, I'll try accessing the Web support site on my phone.
I may also use Chrome Developer Tools (and maybe Wireshark, but prob not) to try to diagnose the problem. Judging by your attention to this forum, seems likely that you would have noticed others having a similar issue -- so, this is likely a problem on my end or with my account. But, I may also just try to add my WSJ account in a month and see if it the issue is still happening.
I appreciate you trying to help me. Thanks!