Hi EN Enthusiasts,
Wondering, am I the only one who is currently battling with the EN IT Support on blurred images with EN mutishot camera on Samsung Devices:
"Ever note multishot camera blurs images irrespective of what I do and how good lighting around it. IT creates an issue with recognition and document processing. This is in manual mode. In Automatic is gets even worse. Once I turn off the Evernote Multishot and switch to native system Samsung Note 5 camera - the pictures are much crispier. However the Evernote functionality is lost by doing it. Now I have to got to CamScanner to do the right cropping of the documents and then importing them in Evernote which is very tedious and lengthy process. It first happened since Evernote upgraded to 'scannable' version of photo functionality. Please help as it wastes a lot of of my time."
Got a response from EN it was due to 'shaking' I am not very comfortable to accept for a god sake:
It is easy to say the blurred images are from shaking - however on my Samsung device it is rarely possible to get a reasonable quality irrespective of shaking WHEN using any of the built-in functions of Evernote. As I mentioned in my original case, all is good when using the system camera, BUT the EN functionality is lost. I have tested today it on my wife's Android device (Samsung S6) as well and managed to get similar issue.