Hi
Thanks for responding. Yes, so something is broken on my client, so I'll need to upgrade.
Thanks also for the heads up on the local notebooks. I found an article which talks about converting local notebooks ( https://help.evernote.com/hc/en-us/articles/209005107-Convert-local-notebooks ) at startup *after* the new version is installed.
"Because local notebooks are no longer supported, we have built a tool in the new Evernote apps (Version 10.0 and above) to help you identify and export any local notebooks that exist on your computer. If you have local notebooks, you will automatically see the tool the first time you launch the new Evernote for Mac or the new Evernote for Windows, or you can find the tool any time by going to Tools > Check for Local Notebooks from the menu bar."
I guess I don't have a choice about converting the notebooks. I sure hope they have good security... They say they do, but I've heard that before.
Thanks again for your help.
Regards
frank