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polarathene

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About polarathene

  1. See gbarry's response above, it's a series of unintentional errors that are being prioritized to be fixed.
  2. Thank you gbarry, very much appreciated. I'm in the same situation as careheart(win 7 & 8.1 desktop apps running in background).
  3. There is nothing wrong with more chiming in here about this being a problem or starting new threads and communication via other channels. It only strengthens the message of how unpleasant this approach is and for it's removal/alteration. I tolerated it for a while and read about the discussion and supposed fix on this forum then after no luck with an update I felt like participating as well in hopes something will be done about it. I hope you're right csihilling, I run evernote in the background and just put my laptop to sleep each day. I really wouldn't mind it if it needs to bother me to dismiss it daily if it only occurs when I am actively using evernote. It's very malware like when it intrusively pops up unexpectedly while you're using the computer to do something else, like record a video lesson for others or do a presentation to a community. With a video recording I'd have to go through additional effort to avoid the popup being in the released video, and during a professional presentation is just embarrassing and a unprofessional distraction. I'll give Evernote a bit more time to remedy the issue, otherwise like others I'll migrate elsewhere.
  4. Not saying there isn't cost to supporting the free tier. Just that the typical free tier user would have minimal financial impact with their usage, easily covered by premium business model as is usually the case. It only becomes a cost issue in that situation when the user base has a large % in the free tier, even then compared to the non-free tiers the system is likely less taxed and easily covered by Evernotes income channels. The free tier does not bring in profit directly, I explained the benefits in my previous post. With some businesses growing a large community including the low profit or free tiers has a more significant effect. With these communities whom usually adopt a product/service due to their peers/social circles, they are less likely to flock to a new competing service even when it's better due to the community/service they're invested in and many of their peers who are reluctant to move. I don't quite know how to explain it but have witnessed it many times, then again I've also seen others migrate to another product/service when the majority of their community does. Evernote doesn't have the same sort of social communities you'll see with Social Networks or Telecom Providers that I'm thinking of, and I've just realized I've misread your response... My point was meant to convey the value of free tier in a businesses community and when done correctly contributes towards financial gain. When you push those users away from the product, you're more likely to see a negative affect as opposed to positives you've stated. Regardless of all this, the intrusive popup ads that have appeared recently are unlikely to achieve their goal with their current approach. I can only imagine it increasing conversions out of sheer frustration to make it stop, but for a user that stores/edits a couple text notes a week and a tight budget, $5 a month just to stop popups isn't going to happen. I wouldn't see the loss of these users as a positive for Evernote, or the intention of this marketing strategy. For the users that find a way to continue using Evernote but disable the popup and any other forms of advertisements, Evernote would lose any future attempts at conversion strategies. If the free-tier doesn't matter that much why offer it or attempt conversions this way? You say that if Evernote goes out of business we all lose, that's not true. The free tier uses will migrate to another provider. As an individual who uses many different software/services I'd be out of money very fast if everything required me to pay monthly fees to use it or suffer a mass of intrusive advertising from all those I don't pay for. I miss out on some awesome software or features by not paying, but if I really need them I'll pay, with preference to a solution that I can pay once and continue to use it forever. That is still viable for businesses, they release new versions with more features/improvements or profit source profit through other channels. If Evernote went out of business, the users would just migrate to another, if that were not an option I'm sure it wouldn't be long for a new business to seize the opportunity. The popup ads should be changed to popup only during Evernote active usage, and being less aggressive with a back-off strategy when dismissed.
  5. I'm ok with advertising and the like, but not an intrusive daily popup when I'm not even actively using the product. This latest approach is likely to have the opposite effect of converting free users to premium and send them to alternative platforms. Some have a perspective that it's irrelevant since Evernote isn't directly making profit from the free accounts, consider the user base and what % is free users, now take into account word of mouth not only to peers or online endorsements on communities/blogs but to managers/bosses in businesses these individuals work at. And that is largely where a good source of profit comes from correct? For the businesses that aren't presently using Evernote and reach a point to consider a solution that Evernote provides, bad word of mouth or a lack of interest for the employees due to negative experiences either directly or from within their own circles, is going to reduce/prevent success of Evernotes software being chosen. It's true that input from employees may not be taken into consideration for such a decision, alternative channels that the business may look into may also be influenced in a similar manner over time though. A negative experience for free users may seem irrelevant when the decision would be for paid plans, however it was the positive experiences that got Evernote well known and preferred over competing alternatives. The free tier unlikely uses the product as extensively as a business plan would, are they really creating such an upkeep cost that it's good to lose that portion of the userbase? If the majority of the free tier migrates to a competitor that treats them better consider the impact that has over time on getting new paying customers. The free tier doesn't have an issue with previous marketing strategies, just with the current one which is very intrusive in a malware like fashion, it becomes an annoyance. Some will bare with it, most will either uninstall and use an alternative, or someone will provide a way to stop the popup which may affect feature marketing strategies negatively if they'll no longer display, that can't be good for Evernotes marketing efforts towards free tier users can it? It may sound silly since I'm on a free tier and it's once a day, I really wouldn't mind it if it happened while I was using the software or if it happened much less frequently, if I clicked 'x' I'm really unlikely to react differently any time soon, each time I have to do this just adds to frustration of the product over time. I wouldn't usually feel a need to join a forum just to complain about an advertisement. I imagine there is plenty of others that are annoyed by the approach taken and if it continues will take action that achieves the opposite of the intention for the popup ad, depending on the size of the free tier users and how many go that route, I really don't see that as a positive outcome for Evernote.
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