HangLoose&StaySharp

Thank you for responding so quickly. Unfortunately I don't think that helps me. The forum you directed me to seemed to indicate the problem was Evernote running in the background in some capacity. The issue is more complicated than that I believe. I have to believe that the underlying problem is related to multiple installation instances which did not update as they should have but rather installed to multiplicity as both an app from the Windows store (which is ***** awful just in general; MS never should have gotten away from straight software downloads in favor of ***** app versions of the exact same things build less solidly but I digress) and as a full program download from Evernote, and there's some crossing of OS architecture pathways that are effectively making the program unusable unless I use my phone or the web version. That's where I'm at but though I think I somewhat understand the general problem in a very vague way, I have absolutely no idea what the solution is short of ripping every piece of residual evernote program data from my system and reinstall...which I'm very close to doing but I like to figure ***** out and also like learning stuff like this so I'm putting up this forum post.... If anyone else feels like taking a stab at this FEEL FREE. Thanks.

Okay, Here's what I'm dealing with. I've downloaded Evernote onto my laptop every which way possible and multiple times at that, as will become evident, and I now find it literally impossible for me to access (get it to even open - as a Windows app or a proper PC program). I don't blame anyone if you have trouble understanding the way Iaid out the diagnostics but please get back to me - anyone - and please ask any of the multitude of questions the following diagnostic info might prompt so this headache can go away because once the diagnostics - which are 100% accurate if maybe somewhat lacking in format - are understood, that's when the issue actually STARTS getting complicated..... Anything I put in bold or underlined that's not just highlighting the type of qualitative data to follow is like that because it indicates something that appears significant in that it does not seem to make sense..... Error Message #1: "C:\Users\Andrew\AppData\Roaming\Evernote\config.json SyntaxError: Unexpected token"………This seems to refer to the program shortcut given the installation path being referenced….. Error Message #2: C:\Program Files\WindowsApps\Evernote.Evernote_10.7.6.0_x86__q4d96b2w5wcc2\app\Evernote "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."……This seems to refer to the app given the installation path being referenced……. ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- TWO VERSIONS: PC "program" and Windows "app" Windows app details Location: C:\Program Files\WindowsApps\Evernote.Evernote_10.7.6.0_x86__q4d96b2w5wcc2\app\Evernote Install Date: 2/5/21 *"app" folder contained in also with .bin; .dll; .pak, .html, .dat, .txt, .json files and 3 folders *Evernote the only .exe *3 files in app folder w/diff modification dates --> "vk_swiftshader_icd.json" from 2/24/20; "d3dcompiler_47.dll" & "LICENSE.electron.txt" from 12/3/20 Size: 408.70 MB --------------------------------------------------------------------- PC program details Location: C:\Users\Andrew\AppData\Local\Programs\Evernote Version: 10.8.4.23.49 Date: 2/5/21 Size: 123.19 MB ----------------------------------------------------------------------- PC program SHORTCUT details Location: C:\Users\Andrew\AppData\Roaming\Microsoft\Windows\Start Menu\Programs Date: 11/30/20 Size: 3 KB ------------------------------------------------------------------------- PC PROGRAM DETAILS FOUND VIA CONTROL PANEL > PROGRAMS: Evernote Program #1: "Evernote 10.8.4" Evernote Program #2: "Evernote 10.8.4 (All Users)" This must be the result of me attempting to DL the updated program twice (with no success) Install Date: 2/10/21 for each Size: 857 MB for each