Jump to content
Due to limited holiday staffing, chat will be unavailable from Thursday, July 2 at 5:30 PM (CDT) to Monday, July 13 at 8 AM (CDT). This will allow us to reply to your email requests as quickly as possible. Thank you for understanding. ×


Level 1
  • Content Count

  • Joined

  • Last visited

Everything posted by im2363982776

  1. Hi gazumped, thanks for your suggestions. I reactivated my disabled account using the link you provided, but there were no notes. Since I disabled syncing right from the start, I didn't expect to find anything in the cloud. Is there any way to access the EN cache on my phone? I was hoping to Sign Out of my new account on my phone and log back into my original account, but Sign Out gives the warning that all cached and offline files will be removed. Perhaps this has already happened anyway with the new account :-( Any ideas?
  2. I'm fairly new to EN, having installed it on my Android phone about 3 months ago. At the time, I setup a web account but changed my mind and disabled the account. Fast forward the yesterday ... after updating a fairly long note, I decided to "share" it with myself in order to back it up. The Share feature prompted me with my email (the same one I used to originally register for EN web), and I hit Send. But the note never got sent, and kept sending notifications periodically that I had pending notes (sorry, can't remember the exact message!). I kept hitting Send, but of course, it never was sent. Here's where things start to get a little fuzzy ... at some point, when I opened EN I could only get the green "screen of death"; there was no way to navigate to my notebook(s). EN was trying to sign me in, but of course I don't have an account. I tried all the various options, then decided to open a new account with a new email address, as my old email was permanently disabled in EN. Now, I have a brand new "account" both locally and in the cloud, and I would like to get my notes back! I've tried searching my phone's storage /Android/data/com.evernote/files/Temp/Shared, and there is only the logs.zip file (which goes back several days). Does anyone have any suggestions? Any help would be much appreciated!
  • Create New...