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Reinald

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Posts posted by Reinald

  1. Technical support did some suggestions, but that didn't fix the problem. They can't help any further at this point. They suggested going back to legacy 8.13.3 version and so I did.

    I am happy to go back because I also had other problems. When I searched by label it only showed a few of the possible results??! When I search on a whole title, not all notes appear.

    Another weird thing is that my total number of notes in the desktop version does not match the web/android version. I synced many times.

    It's such a pity. I always loved Evernote, but I am experiencing more and more problems. 

  2. I have noticed recently (I think after the Tasks update) that moving notes is different than before. When I move a note by mouse or ALT+SHIFT+M, some notebooks show a lock and I must wait before it turns from grey to black, like it needs to load, before I can move the note. 

    Second thing is that I normally could move my cursor to the notebook and press enter to move it. Now I have to use my mouse. Click on the notebook and clik on move. This is very irritating if I want to move many notes from my inbox to other notebooks. 

    Anyone the same problem or a fix?

    Screenshot_-_25_jun__5_47_p_m_.png

  3. Today I received a solution from tech support and it worked for me: 

    "Our investigations are indicating that many of the issues we are seeing with notebook performance are related to the default notebook on the account. To confirm if this is the case, please log into your account on the desktop web version of Evernote at www.evernote.com. Once logged in, please change the default notebook from its current one to a new one. Once done, log back into your account on Android and try and move a note again.

    It worked after I logged out my Android app and logged in again. 

    • Thanks 1
  4. On 6/23/2019 at 4:32 AM, LuizSiqueiraNeto said:

    Uninstall Evernote and install through this link.

    Link to download version 8.8.1

    https://androidapksfree.com/evernote/com-evernote/download-old/evernote-8-8-1-1082393/

    Then search the store for Evernote and look for the option to disable automatic updating.

    Thanks for the advise. I also installed version 8.8.1 and my problems are solved. First I was waiting for Evernote to fix it, but I am waiting for too long now. 

    • Like 1
  5. On 6/12/2019 at 12:54 AM, phaugstad@gmail.com said:

    I am experiencing the same issue.  I have a OnePlus 6T with the latest updates applied.  It appears as though a blank note is opened, and if you wait, eventually the note loads.  I first noticed it this weekend when a notebook with a high note count took an excessively long time to load the notebook contents.  Eventually though, the app is unstable and becomes unresponsive for me and I have to close it and re-open it.  

    In my case, I can safely my internet connection isn't the issue.  My device also has more than sufficient resources, and in reviewing some of the other devices listed, I would infer the same. 

    I have a support request submitted.  I did, however, want to comment as it appears I'm not the only user experiencing the problem.  

    If there are additional details that I can provide, please let me know.  I'd like to do my best to help narrow down the source of the issue.  

    Yes I have exactly the same, since this weekend. I've got a Oneplus 5 with 8 GB ram  128 GB storage. It started with not being able to start a note or a picture using the + button, I deleted all + options and set it back. Now the text note is fine but for using the camera I have to wait for 30 seconds before it opens (first I just see an empty note). Opening any note starts with an empty note and then I have to wait 30 seconds (I timed it), before it opens. In the mean time I can't do anything; Evernote freezes. This is unworkable. 

    They solved the search problem and now this. Getting a bit tired of it.

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