David_C.

10 minutes ago, Metrodon said:

As a Mac user, the last thing I want is for my apps to look like a Windows app. Both OS have different design guidelines for their apps and generally I find Apple's clearer UI styles easier to see and use. In comparison, Windows apps are often ugly and complex.

Anyway, the Evernote icon that we are all meant to be excited about looks the same on both.

That's not what we're asking at all, personally I find Mac awful, and in no way customizable. Everyone has their own tastes. What others and I are asking is that Evernote make the same development efforts for Windows as for Mac, and these efforts focus on quality and functionality, which is absolutely not the case at the moment. The feeling that Windows users can have is that Evernote develops for Windows because it can't do otherwise, and without any enthusiasm (and that's an understatement)

7 hours ago, noteaddict48 said:

OK, programmers may indeed have a more complex job with Windows applications.

Valid point? No! Why?

 Because there is software on the market, not just recently,  levels up on Evernote for which users have the free choice of  Mac or Win version or both.  Lookalike, identical functions, apart from the inherent OS differences. Nice and easy for the user. 

Time for Evernote to catch up. 

BTW   Win 10 at this stage of development is a very stable and user friendly OS with excellent hardware support.  

Yes and above all, if it were so difficult to develop for Windows, it would be necessary to explain why there is infinitely more softwares under Windows, or that games are massively developed for Windows and not for Mac.

49 minutes ago, chirmer said:

 

This has always been one of my personal gripes with how Evernote develops their apps. Specifically, each platform has its own team that, essentially, does its own thing. This leads to wildly different experiences (and apps!) on different platforms. For example, the Windows client rolled out using the Chrome PDF viewer about a year ago. It's nowhere to be found in the Mac client (thank GOD). It's a terrible experience, cut off a bunch of abilities you could previously do (like drag the PDF out of Evernote and into something else). And it's Windows only.

You also have apps that look wildly different. IMO, the Mac client has a great design team. It looks nice, it looks like it belongs in macOS, there's pretty solid type hierarchy. And the Windows client... small text across the board, header text is small, the snippet view is unusable when you've got text-based PDFs/images in the note, etc.

This was the first thing I thought of when I read this brand refresh. A major aspect of things like this is to get the entire company going the same direction. And when it comes with a brand overhaul (like logo tweaks and such, not just a new slogan), it usually also means a streamlining of the software appearance. I'm desperately hoping that means Mac and Windows clients that look at all remotely like they're the same software.

Exactly, and there would be a lot to say about the "contempt" for Windows users, I give some examples:

- There was a mobile application, it was deleted. But before that, this mobile application didn't even allow manual note taking, nor did the stylus. I will be told that if it was deleted, it was because the Windows Mobile platform was dying. Where is the problem since Windows mobile applications can be deployed on both mobile and PC and Hybrid (portable touch screen devices). So if Windows Phone is dying, hybrids and PCs are not, far from it. I have two Pro Surfaces and Evernote is unusable without a keyboard or mouse, in other words, I forget Evernote on the Surface and only use it on a PC. An aberration when on the other hand, OneNote can be used in both classic and mobile versions, and both support handwriting and stylus.    

- To give the change, Evernote replaces this famous mobile application available in the Windows Store with... The desktop application encapsulated to be available on this famous store. However, this application downloadable on the Windows Store, which updates automatically, unlike its big sister downloadable on the Evernote site, is even more buggy than the classic version, less reactive, freezing as soon as it is requested a little too quickly and in addition has lost options along the way. A so-called modernized version (I still wonder why since it is impossible to use in touch) which is even less reliable than the traditional version. So yes, Evernote makes fun of Windows users when they are the vast majority of customers worldwide. Incomprehensible. Is Evernote paid by Apple to abandon Windows, it's frankly something to wonder about sometimes.

And there would be many other examples.

Even less understandable when you know that the direct competitor (OneNote) is very well developed by Microsoft for other platforms than its own, and even better since some new features sometimes arrive on iOS, MacOS or Android before they even appear on Windows. 
I have been using Evernote and OneNote extensively for years for totally different needs. When I see the lead Evernote had on many points, and the delay now on almost all points, I wonder how things are being handled. 

It makes no sense to seriously develop for the overwhelmingly mobile platform (Android) and not do it for the one on the desktop. I know that many people will contradict me, but I don't take notes on my phone, I take them with my Surfaces or my PC, on my mobile, I only consult them: a phone is more convenient to do my shopping than a PC or a Laptop, but to write, it is still quite limited.

10 minutes ago, noteaddict48 said:

In a way your thoughts seem perfectly logical. However I am puzzled to learn that the user experience for Mac users is a lot better. Why should that be? From my understanding Windows is still the predominant OS.

I've been asking myself the same question for years. Windows + 80% market share worldwide, MAC less than 15. In Europe, Mac is a funny joke, while the European market is larger than the US market. I don't understand the logic at all. 

Let's be clear, I'm not asking EN to leave Mac/Apple users behind at all. No, I ask that they respect the overwhelming majority as well as the minority.

10 minutes ago, DTLow said:

I don't understand your point.  I agree this is only one of the priorities at Evernote.

It's not only my point that you don't understand ?

9 minutes ago, DTLow said:

No, the Brand stuff is very real.  Personally, I ignore the hype since there's no direct connection to the user experience.  I did see a new icon, palette and fonts on my Mac.

Then I'll answer you simply:

Already Mac, this is far from being the majority of Evernote users and most people who complain about Bugs are users other than Mac. 
Secondly, there are priorities in life, and in the life of a company, it is the satisfaction of its customers that must come before cosmetics. When many users complain about recurring problems and you prefer to allocate a budget to your brand image rather than correct the problems, there is something wrong.
Whether Evernote works perfectly for you, whether it's the company or the software, I'm delighted for you, but reading about it, it's far from being the case for everyone. And these people, like me, say there are other priorities than this one. 
I repeat, I wrote a ticket to support (directly), more than 24 hours later, I have no answer, not even via Twitter, so I think the money should already be used to run a business instead of frills.
No bug fixes, no listening to requests, no support, and besides that, we do design?

1 minute ago, DTLow said:

The subject is the marketing department has been working on this 'Brand' suff.

There is no relationship to the issues with dark theme, syncing problems, invisible note content, software reaction times .... whine, whine, whine

Is it a joke ?

3 hours ago, chronistin said:

This is not about purple highlighting, it's about showstopping bugs, such as syncing problems, invisible note content, software reaction times slower than I remember from the 90ies.

Yes but anyway, even on this subject: A dark theme is claimed for 5 years, 5 years! Not five days, five weeks or five months, five years! Not a single word on this subject to say whether or not we can hope to see it one day: nothing. It is so complicated to answer "we can't or we don't want to, or it's not a priority at all or we think about it?"

Another thing, I wrote to support yesterday, I still have, 27 hours later, no answer. So the marketing changes, okay, but there are also other things to see or review that are just as important.