justdisa

Sorry. I wasn't clear. When the clipper succeeds, it does notify you. When it fails, however, it just disappears. It doesn't tell you it's failed and it certainly doesn't tell you why. It just doesn't generate the success message.

I tried to save an image-heavy article with the Evernote web clipper on Chrome Version 73.0.3683.103 (Official Build) (64-bit), and it failed. My guess is that the article was bigger than my monthly allowance. I don't know, since web clipper doesn't notify of failure, per se. It just doesn't confirm success. So the article didn't save. Great. I could live with that. Except it still counted against my monthly usage limits. So now my Evernote will not sync for the next twenty-five days. Cool. There is no error log to post.

I have reduced vision. In older versions of Evernote, I was able to resize the fonts in my web-clipped notes to something I could use. With new versions, I lost access to *thousands* of notes because the font was set at the Evernote system default size, and it could not be changed without producing lines of overlapping text. Evernote has been completely unresponsive. They do not appear to care whether their product is accessible or not.

I've been trying to get someone to fix this for a year and a half. I am visually impaired. Evernote does not, as far as I can tell, care about accessibility. Not only are the system fonts tiny, but with the Windows desktop version released at the end of 2013, the default size of all my old notes changed to the system default and I cannot change it back. Thousands of notes no longer available to me.