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Remmy

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Everything posted by Remmy

  1. Very interesting James, I read the blog entry you referred to, here's a quote: "Over the next few months, we’ll be releasing new versions of all the apps that incorporate our many lessons learned about what does and doesn’t work. All of our apps will be getting significant improvements and simplifications to the user experience starting in the next few weeks. The five most important areas of improvement that we’re targeting on all platforms are note editing, navigation, search, sync and collaboration. Our new philosophy is to find every spot in our products where we’ve been forced to make a trade-off between doing what’s simple and doing what’s powerful, then rethink it so that the simplest approach is also the most powerful. We know we’ve found a good design for something when that conflict disappears. It feels like magic when that happens, and we’ll have several bits of magic in the coming months." So much for 'magic' ...
  2. @gbarry: If I click on the link above (KB article you recommend), I get a message that this article can't be found. When I click on the 'Knowledbase' link on the bottom of your message, I get my local (Dutch) translation of this page, but this only includes help for the 'old' (5) version of Penultimate. Is this happening because the information hasn't been updated on the International / Dutch Evernote part of the site? The redirection to the international page occurs automatically, so I don't know how to look at the 'English' language version of the page...
  3. For those of you out there who don't use Penultimate: this used to be a very good note-taking app by Evernote. Last week, they ruined the whole experience by updating the app to a completely new version. The Penultimate sub-forum has filled up with literally hundreds of complaints and people pleading the company to roll back to the previous version. Up to now, there has been little response from the Evernote company. Users have lost data / notes due to the update. Users with a special Adonit Jot Scipt ('Evernote edition') stylus suddenly can't write properly with the stylus within the Penultimate app. To make matters worse, Evernote did not update their help / support site for the new version of the app, leaving people guessing how to use it (remember, it was a total redesign!). The lastest / only response from Evernote has been to post a FAQ on the forum for the new version, and an arrogant message telling people they only want 'constructive criticism' in this topic. No response at all to the hundreds of complaints. Please take note of this and reconsider if you want to keep doing business with this company.
  4. After the arrogant response from someone on the Evernote team in the new 'FAQ topic', I've given up hoping Evernote will roll back Penultimate to the previous version anywhere in the near future. Looking for a new note-taking app (there's already a topic on this forum dedicated to that so I'll be looking there). Meanwhile, I'll be sure to give the Evernote app itself a 1-star rating, because I don't trust this company any more, and I don't want to be treated like this by a company.
  5. I cannot believe this, it is monday evening (where I live), and still no official response to all the complaints from Evernote? There are 14 pages of (mostly) negative replies on this topic (Penultimate 6.0 update). On the (Dutch) itunes store, the newest version has got 36 1-star reviews and 2 2-star reviews. How can this company keep quiet and not dignify with responding to this? Arrogance or sheer panic? Please people at Evernote, let us know what you are planning to do. Not responding is not an option!!!
  6. Just reverted back to the previous version, which is a relief. Unfortunately it now says it cannot open my last notebook because it had been edited in a newer release of Penultimate or something like that. I kind of hope that we could get a response from the Evernote / Penultimate team by monday acknowledging the massive user dissatisfaction with the new version and giving us a hint of what they're planning to do... I'm so happy I decided to wait before buying the Adonit Jot Script...
  7. Posted this yesterday under another topic but transferring it here, seems most of the feedback for the Evernote team is piling up here... I've just downloaded the new version and do not understand the interface... I'm quite computer literate thank you, and I've used hundreds of apps but I just don't get how I'm supposed to 'scroll' within the pages. The interface is not intuitive at all, maybe the developers went a little bit too far into making the interface 'clean'. Somestimes it's just handy to have the buttons you need up there. Furthermore: there is no help / support option within the app, or I can't find it within the 'clean' interface. When I search for Help on the web on the Evernote site, I get support with pictures and instructions for the 'old' interface. I do not get this!?! Get your act together people! Grrrrrrr! OK I got it now, you're supposed to scroll using 2 fingers. I guess when I opened the new app there was some kind of instruction thing, which I also didn't understand (really, I didn't get if you had to swipe or scroll the instruction and then suddenly it was gone and no way to get it back. Been trying some more things and the interface is annoying me even more: - Now I need more gestures than I did before to do something: when I want to erase something, I now have to expand the menu first before i can access the eraser. - The icons look too much alike, it's hard finding the 'eraser on the bottom of a pencil' between the other icons. Why are all icons exactly the same color. - When you scroll downward, your text is behind the icons, making them even harder to find. - It's too confusing: sometimes you have to tap and hold to get icons (on the preview screen), sometimes you have to tap inside a big circle to access your notes, within the page you have to use the buttons on the top, but also make gestures... - IT'S NOT INTUITIVE!!!!! I'm getting all kinds of accidental lines drawn inside my notes because of gestures that aren't recognized. - How am I supposed to operate the scrolling when using a pen? I am getting more disappointed by the minute. Please bring back the old interface! This was not a good move on your side, you're killing a perfectly good app this way!
  8. I've just downloaded the new version and do not understand the interface... I'm quite computer literate thank you, and I've used hundreds of apps but I just don't get how I'm supposed to 'scroll' within the pages. The interface is not intuitive at all, maybe the developers went a little bit too far into making the interface 'clean'. Somestimes it's just handy to have the buttons you need up there. Furthermore: there is no help / support option within the app, or I can't find it within the 'clean' interface. When I search for Help on the web on the Evernote site, I get support with pictures and instructions for the 'old' interface. I do not get this!?! Get your act together people! Grrrrrrr! OK I got it now, you're supposed to scroll using 2 fingers. I guess when I opened the new app there was some kind of instruction thing, which I also didn't understand (really, I didn't get if you had to swipe or scroll the instruction and then suddenly it was gone and no way to get it back. Been trying some more things and the interface is annoying me even more: - Now I need more gestures than I did before to do something: when I want to erase something, I now have to expand the menu first before i can access the eraser. - The icons look too much alike, it's hard finding the 'eraser on the bottom of a pencil' between the other icons. Why are all icons exactly the same color. - When you scroll downward, your text is behind the icons, making them even harder to find. - It's too confusing: sometimes you have to tap and hold to get icons (on the preview screen), sometimes you have to tap inside a big circle to access your notes, within the page you have to use the buttons on the top, but also make gestures... - IT'S NOT INTUITIVE!!!!! I'm getting all kinds of accidental lines drawn inside my notes because of gestures that aren't recognized. - How am I supposed to operate the scrolling when using a pen? I am getting more disappointed by the minute. Please bring back the old interface! This was not a good move on your side, you're killing a perfectly good app this way!
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