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Luca Ruspantini

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Everything posted by Luca Ruspantini

  1. Hail to all : No proposition s2sailor. Sorry my friend. Moderators finally helped me yesterday. Thank you Anna H. She pointed out on images of my accounts posted here above : I have two accounts ! Premium Account : luca1667 Gmail Ordinary Account luca1537 professional mail I was confused while creating the Samsung phone account. I had given the same mail as the computer. I guess the premium offer went through the hi link there is between android and Google. Thanks very much to you all. The discussion can be closed or resolved. Now I will concentrate on discovering Evernote Have fun everyone
  2. Hi csihiling, Thanks for the great explanation. Sorry I had never heard of it even if I knew about sailors situation. I remember a film called "Querelle" by Fassbinder and the love for sailors of a French fashion designer Jean Paul Gautier cf Madonna and many excentric stars ... The way you put it now I was the person offending s2sailor. I do hope I didn't offend him and that he acknowledges my ignorance. .. ----_--- Wordgood, I did post the ticket number in case I couldn't find it. I shall post it again : Ticket# 715903 Thanks again for your help and solicitude Cheerio
  3. Hi Wordsgood, and thanks for the direct link and your help. I had found the tiny link and here attached is the error I got through there (sorry my EverNote is in French) Through your link I was able to send the request n° 715903. I have received the confirmation mail. Even though I sent the request with my phone and premium account, the reply suggests I am a free user ??? Some sort of bug I guess that is the origin of my problem. I'll wait for this evening for the wine though and raise a glass to your help. Cheers
  4. Hi csihiling, I'm told I do have a sense of humor and I surely love to have a laugh . I'm not quite sure this is true anymore I don't get the joke if there is any ? Or maybe the wine made you see something I didn't catch ... ___- ___ Hi s2sailor, I guess csihiling is going to have another laugh ... you seem to get what he was joking about ? Could you share the joke I followed your link to make a request (support ticket) but I didn't find where and who to post too. Maybe the French version of the Forum is not made properly ? Even the "contact" link at the bottom of the page sends you to a page with either a Forum link or guide link ... Could you please give me a direct link to a request page. Or maybe an administrator (BurgerNfries) could get in touch with me ? Have a nice week :wave: Edit : Did anyone notice the pictures of the two accounts (published earlier) don't have the same account number event though the credentials to log in are the same ? Edit 2 : I found the link but it is broken and I can't upload a picture of the screen error
  5. BurgerNfries, Nice nickname OK I understand the problem. I was just frightened I would get stuck without possibility of not being able to answer and not being able to tell you that it wasn't my fault for being ubnoxious and impolite. You have many spammers around here ? s2sailor, I can't see your post while answering nor how to join a screen capture of my account details. OK found out how to do that. Hope I didn't forget anything because the restriction is still on. No notes on the phone were synced to the webapp. Same credentials to log in and I haven't used the email notes yet. I am still exploring the app. Please tell me how to open a support ticket so I can delete Evernote on my phone ... After posting I will check if the account numbers are the same on both phone and PC or Web app ... I don't mind losing the notes because they are of no utility. I made them up to explore how to use EN. I am a completely new user. Thank you both for all your help and time Edit : adding files didn't work on phone so here attached the two accounts with same credentials for information
  6. Hi s2sailor, Thank you so much for your help. After restarting computer and phone and entering exactly same ID and password. Web synchronises with PC but both don't connect to phone. Any idea on how to fix this ? What is this 5 messages limit on the forum. I have to answer Wordsgood in this same message otherwise I won't be able to answer your responses ... ________________________________________________________________________________________________________________________________________ Hi Wordsgood, Thank you so much for your help too. To clarify EN was pre installed on my phone (Samsung Galaxy Note 3). When activating I was asked if I would like a premium account free for one year. I said yes. With the syncing problem the premium account is not acknowledged on Web or on PC. I didn't notice the Down or Up syncing and yes I have synced both phone and PC several times. From what I understood the beauty of this application is the fact you can take notes anywhere and have them available everywhere ! Is this correct ? Whatever you sync to the server is restored on each device. Please find the answer to s2sailor in his part of this post. Hope you can help me Cheers from Paris. The right time for Happy Hour ... _________________________________________________________________________________________________________________________________________________ PS Why this restriction ? quote : "you can make 4 more posts until 06 September 2014 - 01:40 ... etc ... " This is a real handicap to the forum
  7. Hail to all members as I am new. After joining EN via my mobile phone today I have been able to update to a free Premium account. I took the advice and created notes and tags. I immediately installed on my PC EN and my surprise the account is not Premium and no synchronisation at all. Please help me French user Luca Ruspantini
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