As a freelancer my CRM needs are limited but being able to create a smart database for my contacts is a top priority. I can use my Mac Contacts to create groups bases on Tags I add in the Notes section and then export or mail just that group. Downside: I have to manually add all the data. I use Evernote to scan my business cards and that works pretty well. What I miss though is: - being able to add fields like Company when it is not recognized by the scan - I can only edit the fields Evernote recognizes - editing the contact data in Evernote and synchronize again with Contacts to really keep them in Sync - either automatically or manually - to be able to synchronize the tags from Evernote to Contacts - to be able to synchronize the notes form both Evernote and Contacts That would really make my CRM wishes come true!