Perhaps its outsourced customer support in india? you know like how you see in the shows? It sure would explain the amount of frustration everyone is having!
d-metcafe, you are so right on this!! Evernote seems to have more and more issues and troubles and they keep denying it and have no fix other than those that risk you losing data. its terrible. it started out as a great idea, but it clearly seems that people are so frustrated with the service that is paid for and are leaving for something more reliable. Evernote is really a big let down.