Hello, thank you in advance for your help. Our account has reached its upload limit for the month of April. (We must have had a lot of fun things happening in our classroom to document! ) it's a new month now and I thought we would get a new limit but that hasn't happened, the sync is still not working, it still says we have reached our full limit. Is there anything I can do to fix this other then buying the premium account which is not an option on a school device? Nothing in the trash....if I remove files and download to my computer will this help?? Thanks!