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KathyDavie

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  1. I have the iOs and desktop version as well as the iPad one. I'll have to try the reboot. And I suspect it will be along to the delete and reinstall. Very irritating. Thanks for the help.
  2. I am aware that there is no direct connection between the iMac and iPad. That's why I went to the cloud Evernote site to verify the file was there and see if I could find a sync button on the cloud to get it to my iPad. As for a sync button on the iPad. There isn't one on the screen that shows up. When I clicked on the Evernote elephant logo, nothing happened. I'm curious as to why I bothered to pay for three devices when I can't get three devices to upload/download.
  3. When I hit the refresh button on my iMac desktop, it does not load the new note into my 1st gen iPad. The new note does exist on the cloud, but I can't find anyway to force it to download to my iPad. I thought this was supposed to be automatic.
  4. Is the pencil tool available on a 1st gen iPad? Every time I try to use Skitch on my iPad, I can't find a drawing tool. UNLESS I start the drawing on my desktop.
  5. When I open Skitch, I want to create a new blank page on which I can draw pictures. One site said to use the swipe menu at the bottom of my iPhone screen and select draw. Only there is no swipe screen and no draw to select. The three previous images I drew was strictly luck in opening a blank page.
  6. How do I view conflicting changes. I have three notebooks that claim I have conflicting changes but when I click on them, it only shows me one note. How am I supposed to know what the conflict is?
  7. No, I'm writing everything in Evernote. And yes, everything seems to be working. Fingers crossed! Thank you everyone for all your help. I'm not sure what did the trick, but I sure like knowing my grocery list is coming with me to the store!
  8. No, actually, that was the test note that was successful. I still can't see my Groceries note on my iPhone.
  9. No problem deleting the note on my iPhone since it rarely shows up on it. Did the test note on my desktop and manually synced to iPhone where it showed up. Did the added text on the iPhone and manually synced that, then did another and let it auto-sync. It all worked.
  10. Thanks for the tip on the email...duh... No, I'm not a premium user. I've been test driving EN, and I don't plan to pay for something I can't rely on. I've tried deleting the notes on both sides (at different times, at the same time) and recreating it on one or the other, then syncing it from the desktop side (didn't know where the sync button was on the iPhone side, so I just assumed it knew what to do. Especially when it did sometimes work. Which is part of what doesn't make sense. No, I haven't felt brave enough to select Wi-Fi only. I do have Wi-Fi at home and it's always on. So, it shouldn't be a problem, but like I said, not brave enough. I hate being restricted.
  11. I couldn't find anything in my iPhone, then I googled it and Evernote says " iPhone, iPad and iPod Touch Click your username from the home page of your iOS device (upper left) Scroll down and Click the "Activity log" button (almost at the bottom of the page) Press the "Mail" button at the top of that page and mail the log to your own email address Download the log on your desktop computer, then attach this file to a help ticket"Which doesn't help because I don't see my username on my home page. I never have. Ah, never mind. I thought it meant the home page of my iPhone. Okay, this is my iOS Activity Log 2014-11-27 00:30:43.403 [lvl=2] +[ENLogging setupGTMLoggingWithPath:verboseLogging:] --------------------------------------------------- 2014-11-27 00:30:43.412 [lvl=2] -[EVEAccountContext initWithLongLivedAuthResult:serviceHost:unifiedFileSystem:] ********** The Activity Log may contain information about your account and notes. For example, the titles of some of your notes may be mentioned in this log file. When providing log information, feel free to edit the file to remove anything you do not want to send us. ********** 2014-11-27 00:30:43.423 [lvl=2] -[ENSyncEngine init] self=0x1701b99802014-11-27 00:30:43.567 [lvl=2] -[EVEBusinessCardSocialCredentialManager linkedInPromotionOfferEndDate] promotion offer end date:(null)2014-11-27 00:30:43.568 [lvl=2] -[EVEBusinessCardSocialCredentialManager linkedInTokenInitialRegisteredDate] token registered date:(null)2014-11-27 00:30:43.568 [lvl=2] -[EVEBusinessCardQuotaManager loadTrialCount] loaded _usageCount = 02014-11-27 00:30:43.576 [lvl=2] -[EVEBusinessCardQuotaManager determineStatus] _allowUnlimitedBusinessCardScan = 0, _allowBusinessCardScan = 1, _usageCount = 02014-11-27 00:30:43.593 [lvl=2] +[EDAMHTTPClient clientVersionString] Client name: Evernote iPhone/313133 (en-US); iPhone6,1/iPhone OS (8.1.1);2014-11-27 00:30:43.735 [lvl=2] -[ENCacheManager initWithAccountContext:listenForStartNotifications:] <EVEAccountContext: 0x12de16d60> YES self=0x1741643802014-11-27 00:30:43.796 [lvl=2] -[EVENavigationController updatePopGestureState] Pop Gesture disabled2014-11-27 00:30:43.916 [lvl=2] -[EVENavigationController updatePopGestureState] Pop Gesture enabled2014-11-27 00:30:44.098 [lvl=2] -[EVENavigationController updatePopGestureState] Pop Gesture enabled2014-11-27 00:30:44.117 [lvl=2] __48-[EVEAppDelegate registerForRemoteNotifications]_block_invoke registering2014-11-27 00:30:44.146 [lvl=2] __48-[EVEAppDelegate registerForRemoteNotifications]_block_invoke registered2014-11-27 00:30:44.435 [lvl=2] -[EVEMessagingSyncEngine considerSyncing] CoreMessage shall we sync?2014-11-27 00:30:44.442 [lvl=2] -[EVEMessagingClient applicationDidBecomeActive:] CoreMessage service became reachable and application is active2014-11-27 00:30:44.453 [lvl=2] -[ENSyncEngine logNetworkStatus] reachability currentReachabilityStatus=WiFi2014-11-27 00:30:44.456 [lvl=2] -[ENCacheManager stop] self=<ENCacheManager: 0x174164380>2014-11-27 00:30:44.656 [lvl=2] __54-[ENAddressBookController reloadPeopleFromAddressBook]_block_invoke EVEDelegateLogger: finished loading!2014-11-27 00:30:44.745 [lvl=2] -[EVEMessagingSyncEngine considerSyncing] CoreMessage shall we sync?2014-11-27 00:30:44.747 [lvl=2] -[ENSyncEngine _syncStarted] Sync started.2014-11-27 00:30:44.747 [lvl=2] __80-[ENSyncEngine syncIgnoringNetworkPreference:forcingAuthRefresh:localChangeIds:]_block_invoke884 Contacting Evernote server...2014-11-27 00:30:44.750 [lvl=2] __45-[EVEMessagingClient considerPendingMessages]_block_invoke 0 messages pending2014-11-27 00:30:44.803 [lvl=2] __41-[EVEMessagingSyncEngine considerSyncing]_block_invoke CoreMessage Sync finished without retrieving message chunks.2014-11-27 00:30:44.814 [lvl=2] -[EVEContactAggregator messagingSyncEngineDidFinish:] Provider type=3 will refetch contacts2014-11-27 00:30:44.815 [lvl=2] -[EVEEvernoteContactProvider fetchContacts] Begin fetching Evernote contacts2014-11-27 00:30:44.815 [lvl=2] -[EVEEvernoteContactProvider contactFetchCompleted] End fetching Evernote contacts2014-11-27 00:30:44.816 [lvl=2] -[EVEContactAggregator contactProvider:didFetchContacts:withError:] Provider type=3 fetched 0 contacts2014-11-27 00:30:44.817 [lvl=2] -[EVEContactsDataStore createOrUpdateContacts:] Create or update 0 contacts2014-11-27 00:30:44.825 [lvl=2] -[EVEContactAggregator messagingSyncEngineDidFinish:] Provider type=1 is disconnected, try to deactivate all contacts from it2014-11-27 00:30:44.837 [lvl=2] __41-[EVEMessagingSyncEngine considerSyncing]_block_invoke CoreMessage Sync finished without retrieving message chunks.2014-11-27 00:30:44.838 [lvl=2] -[EVEContactAggregator shouldRefetchForProvider:] Provider type=3 has not reached next refresh time point 2014-11-28 06:30:44 +00002014-11-27 00:30:44.847 [lvl=2] -[EVEContactAggregator messagingSyncEngineDidFinish:] Provider type=1 is disconnected, try to deactivate all contacts from it2014-11-27 00:30:44.928 [lvl=2] __79-[EVEAppDelegate application:didRegisterForRemoteNotificationsWithDeviceToken:]_block_invoke Registered for push notifications2014-11-27 00:30:45.039 [lvl=2] -[ENSyncEngine _synchronizeAccountsWithIds:processServerChanges:processLocalChanges:] Synchronizing personal account...2014-11-27 00:30:45.051 [lvl=2] __31-[ENSyncEngine serverSyncState]_block_invoke sessionCount=12014-11-27 00:30:45.135 [lvl=2] -[ENSyncEngine isFullSyncRequiredWithServerWithServerSyncState:] current update count: 9122014-11-27 00:30:45.135 [lvl=2] -[ENSyncEngine _syncServerChanges] [serverSyncState updateCount]=915, self.currentSyncUpdateCount=9122014-11-27 00:30:45.137 [lvl=2] -[ENSyncEngine(ChunkDownloader) syncChunkDownloaderWithFullSyncAtUSN:incrementalSyncAtUSN:chunkSize:] incrementalSyncAtUSN=912, fullSyncAtUSN=9122014-11-27 00:30:45.244 [lvl=2] -[ENSyncEngine(Notes) syncNotes:retryOnError:ignoreClientUUIDs:] Syncing 2 notes...2014-11-27 00:30:45.357 [lvl=2] __29-[EVEExtensionNoteList notes]_block_invoke Reading notes from: file:///private/var/mobile/Containers/Shared/AppGroup/9A8C5C3C-440A-4C75-9B2F-2CF708F27D9D/notes.plist2014-11-27 00:30:45.383 [lvl=2] -[ENSyncEngine _synchronizeAccountsWithIds:processServerChanges:processLocalChanges:] Synchronizing shared notes2014-11-27 00:30:45.389 [lvl=2] -[ENAccountContext syncEngineDidStop:] 2014-11-27 00:30:45.389 [lvl=2] -[ENCacheManager startWithBackground:] self=<ENCacheManager: 0x174164380>2014-11-27 00:30:45.395 [lvl=2] -[ENSyncEngine _syncStoppedWithErrors:] Sync complete. No errors.2014-11-27 00:30:45.481 [lvl=3] __71-[EVEBusinessCardSocialCredentialManager fetchUserCardScanningEndDate:]_block_invoke EDAMUserException(errorCode:7,parameter:"User.id")2014-11-27 00:30:45.527 [lvl=2] -[ENCacheManager checkFileSystemIntegrity] File system appears to be in good shape. expected=15, actual=152014-11-27 00:30:45.528 [lvl=2] __91-[EVEReminderScheduler scheduleNextRemindersForMeetingNotesWithIDs:areNewNotes:completion:]_block_invoke_2 ENM: checking reminders for (0) meeting notes.2014-11-27 00:30:45.545 [lvl=2] __39-[ENCacheManager recalculateStatistics]_block_invoke totalSize=48899, cachedSize=48899, uncachedSize=02014-11-27 00:30:45.549 [lvl=2] __77-[ENCacheManager fetchNextBatchOfDownloadOperationsUsingBackgroundTransfers:]_block_invoke Processing 0 notes2014-11-27 00:30:45.568 [lvl=2] __51-[EVEGoogleCredentialManager fetchSharedAuthToken:]_block_invoke_2 shared google token not exist in service2014-11-27 00:30:45.595 [lvl=2] -[EVEContactAggregator contactProvider:didChangeToState:] Provider type=1 has expired or is connected, try to deactivate contacts from it2014-11-27 00:30:45.600 [lvl=2] -[EVEContactAggregator contactProvider:didChangeToState:] Provider type=1 is disconnected 2014-11-27 00:30:45.651 [lvl=2] __83-[EVEBusinessCardSocialCredentialManager fetchSharedLinkedInCredentialIfNecessary:]_block_invoke_2 shared token not exist in service2014-11-27 00:30:45.651 [lvl=2] -[EVEBusinessCardSocialCredentialManager linkedInTokenInitialRegisteredDate] token registered date:(null)2014-11-27 00:30:46.097 [lvl=2] -[ENCacheManager stop] self=<ENCacheManager: 0x174164380>2014-11-27 00:30:47.140 [lvl=2] -[EVEMeetingNotificationScheduler updateFeatureAvailability] ENM: local switch status: (YES)2014-11-27 00:30:47.140 [lvl=2] -[EVEMeetingNotificationScheduler updateFeatureAvailability] ENM: remote switch status: (2)2014-11-27 00:30:47.141 [lvl=2] -[EVEMeetingNotificationScheduler updateFeatureAvailability] ENM: availability 1 --> 12014-11-27 00:30:47.208 [lvl=2] -[EVEMeetingNotificationScheduler removeStaleNotificationsWithMeetingGUIDs:] ENM: canceling (0) stale meeting notifications.2014-11-27 00:30:47.906 [lvl=2] -[EVENavigationController updatePopGestureState] Pop Gesture disabled2014-11-27 00:30:50.819 [lvl=2] -[EVENavigationController updatePopGestureState] Pop Gesture disabled The desktop...that I can do. DESKTOP ACTIVITY LOG ******** * The Activity Log may contain information about your account and notes. * For example, the titles of some of your notes may be mentioned in this log file. * When providing log information, feel free to edit the file to remove anything * you do not want to send us. ******** Version: Evernote Mac 6.0.2 (451140) Locale: en-US OS: 10.9.5 WebKit: 537.78.2 WebCore: 537.78.1 Mac Model: iMac14,1 CPU Type: Intel CPU Count: 4 CPU Speed: 2.700000 GHz RAM: 8.000000 GB Date: 2014-11-27 06:23:34 +0000 2014/11/27 00:01:10:356 I|* -[ENSyncEngine _synchronizeAccountsWithIds:processServerChanges:processLocalChanges:] | Synchronizing personal account... 2014/11/27 00:01:10:382 I|* __31-[ENSyncEngine serverSyncState]_block_invoke | sessionCount=1 2014/11/27 00:01:10:773 I|* -[ENSyncEngine isFullSyncRequiredWithServerWithServerSyncState:] | current update count: 915 2014/11/27 00:01:10:777 I|* -[ENSyncEngine _synchronizeAccountsWithIds:processServerChanges:processLocalChanges:] | Synchronizing shared notes 2014/11/27 00:01:10:780 I|* -[ENAccountContext syncEngineDidStop:] | 2014/11/27 00:01:10:780 I|* -[ENCacheManager startWithBackground:] | self=<ENCacheManager: 0x608000159860> 2014/11/27 00:01:10:780 I|* -[ENSyncEngine _syncStoppedWithErrors:] | Sync complete. No errors. 2014/11/27 00:01:10:781 I|* -[ENCacheManager checkFileSystemIntegrity] | File system appears to be in good shape. expected=115, actual=115 2014/11/27 00:01:10:783 I|* __39-[ENCacheManager recalculateStatistics]_block_invoke | totalSize=922961, cachedSize=922961, uncachedSize=0 2014/11/27 00:01:10:785 I|* __77-[ENCacheManager fetchNextBatchOfDownloadOperationsUsingBackgroundTransfers:]_block_invoke | Processing 0 notes 2014/11/27 00:01:11:436 I|* -[ENCacheManager stop] | self=<ENCacheManager: 0x608000159860> 2014/11/27 00:16:25:263 I|* -[ENBGSyncHelper checkForAutoSync] main | Starting auto-sync... 2014/11/27 00:16:25:272 I|* -[ENSyncEngine logNetworkStatus] main | reachability currentReachabilityStatus=WiFi 2014/11/27 00:16:25:273 I|* -[ENCacheManager stop] | self=<ENCacheManager: 0x608000159860> 2014/11/27 00:16:25:273 I|* -[ENSyncEngine _syncStarted] | Sync started. 2014/11/27 00:16:25:274 I|* __80-[ENSyncEngine syncIgnoringNetworkPreference:forcingAuthRefresh:localChangeIds:]_block_invoke | Contacting Evernote server... 2014/11/27 00:16:25:274 I|* -[ENSyncEngine _synchronizeAccountsWithIds:processServerChanges:processLocalChanges:] | Synchronizing personal account... 2014/11/27 00:16:25:274 I|* __31-[ENSyncEngine serverSyncState]_block_invoke | sessionCount=0 2014/11/27 00:16:25:670 I|* -[ENSyncEngine isFullSyncRequiredWithServerWithServerSyncState:] | current update count: 915 2014/11/27 00:16:25:674 I|* -[ENSyncEngine _synchronizeAccountsWithIds:processServerChanges:processLocalChanges:] | Synchronizing shared notes 2014/11/27 00:16:25:677 I|* -[ENAccountContext syncEngineDidStop:] | 2014/11/27 00:16:25:677 I|* -[ENCacheManager startWithBackground:] | self=<ENCacheManager: 0x608000159860> 2014/11/27 00:16:25:677 I|* -[ENSyncEngine _syncStoppedWithErrors:] | Sync complete. No errors. 2014/11/27 00:16:25:679 I|* -[ENCacheManager checkFileSystemIntegrity] | File system appears to be in good shape. expected=115, actual=115 2014/11/27 00:16:25:681 I|* __39-[ENCacheManager recalculateStatistics]_block_invoke | totalSize=922961, cachedSize=922961, uncachedSize=0 2014/11/27 00:16:25:682 I|* __77-[ENCacheManager fetchNextBatchOfDownloadOperationsUsingBackgroundTransfers:]_block_invoke | Processing 0 notes 2014/11/27 00:16:35:780 I|* -[ENCacheManager stop] | self=<ENCacheManager: 0x608000159860> 2014/11/27 00:23:16:571 I|* -[ENCommonEditorWebView updateViewFromNoteContent] main | loading note content, dirty=0 usn=914 d08ae926-74b6-491e-bdf2-436745fb37e6/p80 'Mac Questions' 2014/11/27 00:23:18:106 I|* -[ENCommonEditorWebView updateViewFromNoteContent] main | Skipping reload of identical HTML: d08ae926-74b6-491e-bdf2-436745fb37e6/p80 'Mac Questions' 2014/11/27 00:23:18:224 I|* -[EN4AnnouncementsModule awakeFromNib] main | fetching announcements from https://announce.evernote.com/?locale=en_US&platformProduct=mac-evernote&uid=55963155 2014/11/27 00:23:19:206 W|** -[ENCommonEditorWebView handleJavascriptLog:] main | WARN: Key "shareButtonLabel" not supported! Seen in: [object Object] 2014/11/27 00:23:19:206 W|** -[ENCommonEditorWebView handleJavascriptLog:] main | WARN: Key "hideIndicatorLabelWhenCollapsed" not supported! Seen in: [object Object] 2014/11/27 00:23:19:206 W|** -[ENCommonEditorWebView handleJavascriptLog:] main | WARN: Key "contextSectionLabel" not supported! Seen in: [object Object] 2014/11/27 00:23:19:206 W|** -[ENCommonEditorWebView handleJavascriptLog:] main | WARN: Key "visible" not supported! Seen in: [object Object] 2014/11/27 00:23:19:206 W|** -[ENCommonEditorWebView handleJavascriptLog:] main | WARN: Key "expanded" not supported! Seen in: [object Object] 2014/11/27 00:23:19:206 W|** -[ENCommonEditorWebView handleJavascriptLog:] main | WARN: Key "toastNotificationHeaderLabel" not supported! Seen in: [object Object] 2014/11/27 00:23:19:206 W|** -[ENCommonEditorWebView handleJavascriptLog:] main | WARN: Key "toastNotificationFooterLabel" not supported! Seen in: [object Object] 2014/11/27 00:23:19:206 W|** -[ENCommonEditorWebView handleJavascriptLog:] main | WARN: Key "items" not supported! Seen in: [object Object] 2014/11/27 00:23:19:206 W|** -[ENCommonEditorWebView handleJavascriptLog:] main | WARN: Key "chatButtonLabel" not supported! Seen in: [object Object] 2014/11/27 00:23:19:206 W|** -[ENCommonEditorWebView handleJavascriptLog:] main | WARN: Key "hideIndicatorLabelWhenExpanded" not supported! Seen in: [object Object]
  12. Well, I reloaded the app into my desktop and on my iPhone. Changed the password. Synced manually from both devices. And I'm still missing one of my notes. I haven't looked for any others, as I am more concerned with getting this ONE note. It will not upload from my desktop. Every great once in a while, it actually does make it over to my iPhone. But that's more an occasion for champagne than an expectation - it happens so rarely that I can afford the good French stuff for that moment of celebration. For some reason, the note has a greater chance of making it to my desktop from my iPhone. But I still can't count on it. I've gone through the advice everyone has provided. It's not helping. I had to rush off to the grocery store this afternoon. I've learned to check my iPhone before I head out. Yep, I had to manually enter my grocery list AGAIN into my phone so I'd have it. I only had time to enter the basic necessities. You'd think I'd've learned by now that I can't count on EN. Yes, it's quite possible that I'm over-syncing. I never expect it to work (why I'm still trying, I'm not sure). I found the sync button in Settings on my iPhone. I found the sync button on my desktop. I cannot find a sync button on the Evernote Web. Of course, I can't find "Groceries" on EN Web or iPhone either.
  13. I'm getting different accounts of how this syncing thing works. One forum topic tells me that I have automatic syncing (I have a free account; I have no interest in paying for something that isn't working well) while this latest link tells me that I must manually sync if I have a free account. Then while I'm exploring the Start Guide, EN syncs. So this guide is not really reassuring me. Since I have the worst time keeping my grocery list on my phone, I went "searching" for it. Yep. It's gone again from my iPhone. I have three separate notes about groceries on my desktop; I have one. ONE. On my iPhone. It's not even the one I really really need when I go to the grocery store. Nor can I find my note for the hardware store on my iPhone. It shows just fine on my desktop. Even after I manually sync. And this issue of the missing notes is not addressed in the guide.
  14. I have no idea. I can't find the sync button on my iPhone. And I click the sync button on my desktop, since it doesn't seem as if the automatic part works all the time. Yep, I looked at the picture. Looks like the picture is saying that the same note goes to the EN cloud from whatever device I'm using. Wonderful. That's great. So why does it seem as though my notes are going from my iPhone or computer to several clouds before plopping down into the other device. Maybe. 'Cause it sure seems as if my message is doing the equivalent of that dinner party trick where you whisper something in one person's ear who whispers it into the next person's and so on, and by the time it gets around the table, it bears no resemblance to what was originally said. That's about half the time. The other half of the time, my notes disappear. I'll have my groceries list or my hardware list all set and on both devices, then when I actually need that message. Like at the store? It's gone. I don't have it. There is no message. That just makes me so angry because I was counting on that list being there. It was there before, so where does it go? The other message I'm getting is that I have to click a sync button on my iPhone every time I make a change on my iPhone? Which doesn't sound like what the picture is saying. So, which is it? Click a button every time I make any change on either device? If so, where do I find this sync button on the iPhone, 'cause I've looked for it and can't find one. If not, why isn't it working for me? To go back a bit, when I set up EN on my computer, I set it up at the same time with all the same information on my iPhone, because I do want the same information appearing in either direction, so I am always in tune with what's happening. That, I had assumed, was the idea of EN. That I could be synchronized between my two devices.
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