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Caractacus

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About Caractacus

  1. It's staggering that proper password protection / encryption is not available on a notebook basis. Evernote seems to focus on chucking in endless features which few people seem to use but simply disregarding what most of we paying customers have been requesting for years. The problem seems to be that they know that they don't have any real competition for many of us; OneNote, Zoho, etc. are just not in the same league. Unfortunately, the lack of real competition does Evernote no favours. I don't want to shift but, honestly, if anyone else comes up with a proper alternative with the level of security we should not have to beg for, I'll be handing over my money to them.
  2. This is typical of the behaviour of many tech/software companies. Apple, for one, is notorious for making forcing unwelcome changes on users. For example, when they dumbed-down Pages to the point of uselessness, they aggravated countless business users who then had to purchase alternative software because Apple had decided to "improve" a perfectly good product. However, it has a customer base which has heavily invested in their hardware and so has to be pushed very hard indeed to turn to other providers. Without this security Evernote is skating on thin ice when it messes around with the interface like this. Personally, I had no idea how much I actually used notebooks at all, rather than just searching by tags, until they made this change and my workflow was slapped down by the idiotic new single-colum list they decided to impose. Why the hell did they think that it would be more efficient for people who had got used to having a big screen will all notebooks visible at once to have to scroll up and down trying to find the right one? If anyone from Evernote is actually reading this, please consider this point: Serious users of any software do not value change for change's sake. We want to work efficiently. If we don't like something we will tell you and will appreciate it when you listen. If you have a great new idea than tell us and we'll probably love you for it, perhaps even pay you more. We remain loyal. But messing around with major parts of software UI is like sneaking into users' offices while they are out and rearranging their stuff. We do not like it at all if you encourage us to work a certain way and then suddenly make that impossible. We can — and will — take our money elsewhere if you make that a sensible choice.
  3. Frankly, this is outrageous. Forcing unwelcome UI changes on paying customers is a fantastic way to lose business. The single-colum list view you imposed without warning completely ruined at a stroke the way many people have come to use Evernote notebooks. Perhaps your devs thought the whole visual paradigm was just embarrassingly old-school and deserved to go but it was far more accessible than the cumbersome replacement, which doesn't allow for all notebook stacks to be viewed on the screen at once. Swift workflow achieved through long-term muscle and visual memory was destroyed without warning or consultation. At one point, Evernote was the only viable choice. Certain things like searching for text within uploaded photos still just about keeps you there but you will start losing customers very swiftly indeed if you continue to treat them this way. In short, don't expect any commercial loyalty from long-term users if you decide to mess with their working day. Time is money.
  4. I'm genuinely annoyed about this — Like most serious Evernote users I have found a comfortable, efficient way to utilise it and then discover that the developers have decided to mess around with a major part of he UI. I wonder how they would like it if somebody came into their office in the middle of the night and rearranged their files or tinkered with the things on their desks? Forcing a single-column notebook list is utterly thoughtless, messes with the long-established workflow/muscle memory of users and is the sort of "change for change's sake" which is something of an insult to long-term paying customers who have committed to Evernote and rely upon it for their work. Crucially, for anyone using a wide-screen monitor rather than a tiny laptop, the ability to see all the notebooks at a single glance is now gone. Thanks a bunch, Evernote. Kindly bring the original view back and soon.
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