mark-t

Many thanks!

*update - now all working.

Thanks-have started discussion with Evernote. Yes-apparently an issue with some, not all users.

This one. Thanks for the link - I will try other channels.

There is a Help link in the menu under my photo on the left of the Evernote page.

I click on this link as I need help.

Evernote logs me out. I log in.

I click on this link as I need help.

Evernote logs me out. I log in.

I click on this link as I need help.

Evernote logs me out. I log in.

I can continue this for days on end, but I have other stuff to do. It is one way of reducing help demands but as a paying customer I was hoping for more.

PS As a paying customer, I choose not to use the telephone, for personal reasons.
I would like a clearly identified email address or an online help system. Not an AI robot - a person.

Perhaps spend less time on technical 'advances' and concentrate on customer support.
And on improving text editing features.

Thank you

Mark