Kent Sanders

@gazumped On my Mac, if I hold down the Option key and then click Help on the top menu, Troubleshooting appears on the list.

Thanks so much! I used Appcleaner to uninstall the app, rebooted my computer, reinstalled Evernote clean, and now it works great. Appreciate your help!

This is the first time I've ever posted in this forum. I've been an extremely heavy Evernote user for 12-13 years -- meaning that I use it pretty much every day for a variety of things in my personal life and business. Which is why it's so heartbreaking to make a post like this. I have a 2020 M1 Macbook Pro. I'm not sure what has changed on the Evernote desktop app the last 2-3 months, but the desktop version has become unusable and enormously frustrating. The iPhone app syncs great with the web-based version. No problems there. But the desktop app is laggy, bloated, and takes days to sync, if ever. I have the newest version of the app installed. I've tried force re-loading the app many times to no avail, and have even uninstalled it and reinstalled it. All my other desktop apps work fine, but Evernote is very slow to respond and doesn't want to sync. I'm very strongly considering switching to Notion or some other similar app. It breaks my heart because Evernote used to be great. But with each subsequent desktop version (which is by far the most important version I use), the app keeps getting worse and worse. I've never seen an app regress in usefulness and functionality like this. I would welcome any help or suggestions.