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setPUfree

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Everything posted by setPUfree

  1. I LOVED this app when it was plain old Penultimate. Used it always. Then Evernote appeared and bought it...and my nightmare began. Read the rest bottom up to hopefully help others who enjoyed PU but aren't needing or finding useful Evernote. =_=_=_= Hello stukey, I sincerely do apologize, I cannot reset your account. I have spoke directly with our developer regarding this issue to confirm. Summer Evernote Support stukey - Jun 22 How is that possible? The app is the same version on both devices, on the iPad 2 and iPad 3. Are you telling me you locked my use of Penultimate to my device? That is too intrusive! All I'm asking is convert me back. Believe me, it's not about the $0.99 cost of Penultimate. It is about the non-user friendly take over by Evernote that has destroyed my use of a great product. How can you NOT reset my account if you tell me that it works on my wife's iPad 2 because she is 'grandfathered.' Just reset me to 'grandfathered status and the story ends with a satisfied customer. Thank you. -- M.A.Stough Sent from my New iPad (better known as the iPad 3) Summer - Jun 19 I really do understand your frustration and I am sorry there is not a resolution. You cannot get back what you had. By deleting and reinstalling after upgrading, you lost the ability to use penultimate without evernote for more than one notebook. Once logged into Penultimate, you can turn off syncing to Evernote. If you could please provide me with a paypal address I will be happy to refund your $1.00 that you paid for the application. Again, I apologize for the inconvenience of this. Our Penultimate developer is aware of your concerns and feedback. Thanks, Summer!!! stukey - Jun 15 Summer, Thank you for the reply; but, I'm still not able to get back to where Penultimate was on my iPad 3 like on the iPad 2. I DO NOT want to log into Evernote to use Penultimate...just like on the iPad 2. How do I do this? I didn't buy two copies of Penultimate, one for the iPad 2 farther back in history than one for the iPad 3. I want my iPad 3 to be "grandfathered in." Why is this so difficult? Everything was fine with Penultimate before Evernote. PLEASE, help me get it back. I can do nothing, I MEAN NOTHING, on the iPad 3 because when I launch it, all I see is a sign-in page to Evernote. I can't use it without signing-in, and I don't want to sign-in AT ALL. Please tell me how to get back to my iPad 2 functionality on my iPad 3? Reinstall, what? Thank you. Matt Summer - Jun 13 I apologize for the confusion. On your iPad 3, when you installed Penultimate this installed the new version. With this new version you do not have to log into an evernote account unless you would like more than one notebook. At this point you will need to log into an evernote account to gain more notebooks. Your iPad 2 has been grandfathered in, when you upgraded to the current version, the program sees that you are already a Penultimate user. With your iPad 3, the program is seeing you as a new user and the new features kicked in. You can use your Penultimate account without syncing to evernote. You can sign in in offline mode. I do hope this helps, if not please let me know. Thanks, Summer!!! stukey - Jun 05 No, this does nothing to help my issue! On two devices (iPad 2 and iPad 3), the same version of Penultimate (4.1.1) works differently. On the iPad 3, I must log into Evernote or I CAN'T DO ANYTHING WITH PENULTIMATE! All I see is a log in screen. On the iPad 2, I can see all my notebooks, make new notebooks, etc. and I NEVER NEED to log into Evernote. It behaves as the Penultimate product I bought from the Apple iTunes App Store. Deleting Penultimate on the iPad 3 and reinstalling does nothing to get me back to the functionality I have on the iPad 2. I DON'T WANT TO USE EVERNOTE IN ANY WAY TO USE PENULTIMATE. I want what I have on my iPad 2 on my iPad 3. This s what I'm waiting for a response from Support. Please, PLEASE, help me with the product you now own and control. Before Evernote's acquisition, I was happy with Penultimate (as I am on the iPad 2 but that is my wife's device). Now on y iPad 3, I feel crippled!!! Thank you -- M.A.Stough Sent from my New iPad (better known as the iPad 3) Summer - Jun 05 Reinstalling won't "sync" from Dropbox. Although if documents are in Dropbox, you can certainly browse to the folder and import from there. Please let me know if this helps! Thanks, Summer!!! Summer - May 31 Thank you for your continued patience! I have forwarded your information to our engineers, as soon as I have more information I will let you know. Thanks!!!! stukey - May 30 Hello, I'm checking up on the status of my support to ticket. How do I get the pre-Evernote functionality back so Penultimate functions like it does on my iPad 2? Thank you. -- M.A.Stough Sent from my New iPad (better known as the iPad 3) stukey - May 26 Great. I'm very anxious to get back my Penultimate. I can get my notebooks from Dropbox if I need to reinstall it (based on your fix you'll advise). Thank you. Matt Stough Fernando Casanova - May 24 We want to let you know that we are looking into this issue, we will contact you back as soon as possible. Thank you for your understanding. Fernando Casanova - May 23 Could you please follow the steps below and send us a log for further review? Please go to my notebooks view>select your username>about>activity log. This will bring up your log. At the top right, click email: To: us-support@evernote.com Subject: Ticket# 42251 Note: You MUST enter this subject line exactly or we will NOT receive your message. stukey - May 23 somewhere in the past, I must have linked Penultimate to Evernote. I found that Evernote is not for me. Now, I can't use Penultimate as I used to because it makes me log in to Evernote to see my notebooks. I reinstalled a copy from iTunes and now I don't see my notebooks (stored on Dropbox from first setting up Penultimate). Plus, I can't make any new notebooks without signing into Evernote. I PAID FOR PENULTIMATE AND WANT TO USE PENULTIMATE!! What is happening??? Like us on Facebook: http://www.facebook.com/evernote Follow us on Twitter: http://www.twitter.com/evernote Check out our Blog: http://blog.evernote.com Account Settings: https://www.evernote.com/User.action Discussion Boards: http://discussion.evernote.com/ Evernote Corporation, 305 Walnut Street, Redwood City, CA, 94063, USA
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