Timothy Austen

I paid for a premium account so that I could get support, and I sent in a request for support. They did respond to my message, but they were unable to solve my problem. I also tried deleting the app and data from my PC, and then reinstalling, but that still didn't work. In the end, I had to go through each of the hundreds of affected notes, individually, in the desktop app, and force it to re-sync the notes on the cloud server. To do that, I changed the note titles by adding a "0" character, then waited for the notes to sync, and then I deleted the extra character from the note titles. After that, I was able to save a backup with correct note titles in it.

I signed out and deleted my data locally. The program gives you and option to do that upon signing out. This didn't solve the problem. I will have to contact support. Maybe they can repair my cloud data.

I have the same problem. I exported to an .enex file, which has thousands of notes, and hundreds of untitled notes. They are all plain text They have <title>Untitled Note</title> They have are made on different devices: <source>mobile.android</source> <source>desktop.win</source> They don't have special characters in them.