then can you consider adding a "support" link to the Evernote web menu? Having Support links outside of your account and requiring separate 2fa authentication is overkill IMHO. And we should be able to open support tickets right from our EN Web account anyway. That is how most other companies do it. Have you heard of the Amazon and Apple support account hacks? Trust me, you don't want a hacker to call support on your behalf. Read this article- http://www.wired.com/gadgetlab/2012/08/apple-amazon-mat-honan-hacking/ it's chilling and these exploits have not been fixed. Try searching webpages like http://radaris.com/ or http://www.spokeo.com/ your information is already out there.