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About XJW

  1. I gave up on evernote and now use onenote. It has a much simpler interface on Android and a much more feature rich interface on desktop.
  2. Ok customer support are closing the case and tell me that they cannot provide me with any further updates. This is most frustrating as I am now nervous to use Evernote incase I lose critical notes again. I suggested that they make the following changes. It would simplify the exit process and eliminate the risk of losing notes. To implement this change you will likely need to do something like this. - Add a cancel option to the menu so that users can discard changes if they need to. - Change the function of the Android "Back" key so that it will automatically save on exit. - Eliminate the annoying pop up message dialog for the "Back" key.
  3. Actually a cancel button would be better for your scenario.
  4. It would be better to have a delete button/option for the eventuality that you describe. If both delete and save were available then your concern is addressed and notes could he saved by default eliminating the risk of loss.
  5. Well it looks like Evernote have closed the case with no indication of whether the issue will be resolved and no way for me to track the issue. For all I know a faceless tech has simply binned the case with no thought or consideration for improving the tool. Its possible they will follow it up but with this approach to support I will never know and I am left feeling angry, frustrated and not in any way inclined to speak well of Evernote.
  6. Please post your thoughts if this resonates with you. Again - you can say I just need to be more careful - but its my view that it could easily be designed better to eliminate the risk.
  7. I submitted a case for this issue (15369#). I repeatedly lose notes because Evernote default to delete notes and not save them. I know you have a save button but I am used to using the back button on Android. I know you have a pop-up message but when you are leaving a meeting and saying good bye it is easy to be distracted - and expect the app to save and not delete your notes. As a rule, the default should always be to save notes and not delete them. In 99% of cases users will want to keep their notes. They are easily deleted later. I guess it will depend on the perspective of the tech reading the case. They can ignore the case and put it down to user error. Or they can look at it from a user perspective and understand the frustration and nagging trepidation that I will lose important meeting notes yet again !!!! I think my logic is correct - it should default to save notes and not delete them. IMO it would be better to have a delete option in the menu and default to save. This would also eliminate the need for an annoying pop up message. I hate pop up messages. I hate it when an app demands my attention. It should just work - and in this case it should just save my notes and not delete them.
  8. Hi jefito. Evernote does provide a popup message but when you are distracted and saying your good byes at the end of a meeting it is easy to be distracted, not read the popup and just assume that by default it will save your notes and not delete them. I would prefer that it did not have a pop up at all. They are really annoying anyway - especially when you are busy and more focussed on the customer rather than your gadgets. It should simply save the notes by default. You can delete them easily after exiting anyway. And throwing away notes is far less likely than wanting to keep them - the default should be to keep them not delete them. This change eliminates the risk of losing notes - which I have done half a dozen times now. Its very frustrating and spoils what is generally a very useful tool.
  9. I keep losing notes. On the PC version of Evernote notes are automatically saved on exit. On the Android version notes are deleted by default. "Remember everything with Evernote" is not working for me. It would be appreciated if you could change the default to save notes on exit and not delete them. I know that there is a save button and I know that there is a pop up but I am used to hitting the back button in Android to exit apps and I expect the tool to save notes by default and not delete them. Yes you can point at me and say its my fault for mistakenly using the Android back button but when you are in customer meetings and distracted by shaking hands and departure you expect and hope that the tool will do what you expect and not delete notes by default. This is the fifth time I have lost critical notes from a customer meeting. I cannot afford to keep losing notes. Its frustrating. If I was designing the tool I would default to save and not exit. If you want to delete the note you can do it easily after exiting.
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