Michael Flower

Aha! No I did not go offline. I think you are right about the choke! Evernote was trying to do both things at once. Now I have to figure out how to go offline. Thanks!

My thanks to gazumped for setting me straight. As it turns out, I located the Legacy app link in one of the discussions here. Downloaded it and immediately discovered what I should have known. The .enex files I prepared to save information (if I were to end my subscription with Evernote/Bending Spoons) are much too large to import into the Legacy app. I had also exported many of my notes to HTML format (except for one very large notebook containing 13,417 clippings). The latter is so large Evernote fails when trying to generate the HTML version. And even though I chunked it into 7 smaller .enex pieces, Evernote doesn't seem able to accept my attempts to then import them back in (so I could then turn around and generate HTML versions of those chunks). I seem to be driving the Evernote server nuts!

If I assumed what an hour of my time was worth before retirement, the cost of the hours I have spent "saving" my Evernote clippings greatly exceeds the 70% increase in the cost of a year's Evernote subscription. I should have simply left well enough alone and prepared to shell out $70 more than last year...with the hope that Bending Spoons' handling of Evernote goes well.

And just now Evernote is telling me "Something went wrong on our end, sorry about that. Please try restarting Evernote". [sigh]

Thank you for the reply--and for your reminder that even if I can locate a legacy version of the app I may run into problems due to OS and browser changes. 

Is there a repository of legacy Evernote apps anywhere?!

I thought of moving everything over to Apple's Notes app but I have nearly 18,000 items in Evernote (and before doing a major house cleaning of notes going back to 2008, I was headed toward 100K items), but that makes a mess of the Notes app.

Maybe I am being a bit dimwitted but...if I do not subscribe at the much higher cost and simply drop Evernote, will my Evernote app open the Local Notebooks I have created? I have years of notes, clippings and such that I do not want to lose. Do I need an older version of the Evernote app...one that can access and open Local Notebooks even after I sever my ties to Evernote?

When I updated to the most recent EN client version (10.22.3), the repeated crashes disappeared. However, a new problem has arisen. The web clipper will no longer allow clippings from any site that is "Not secure" if I am using Safari; it works with Chrome (I don't use Firefox and so I don't know if the problem exists there). The technical folks were able to duplicate that problem and are working on it. I am running the more recent versions of MacOS, of Safari, of the EN clipper...on the newest iMac. I have no idea what will happen when I install the soon-to-be-released new OS for the Mac.

Yes, that seems to be the case. Both my iPhone and iPad (now updated to iOS 15) are accessing the EN database. I had problems with the EN client off and on over the past year. The current version had been working fine for a couple of months...until yesterday. The most recent app update to my iMac was that of Readdle's email program, Spark. And so nothing dramatic. 

Now to try the procedure you suggested...

"...wrong subforum (it is for iOS), but..." Oops. I didn't look closely.

I am going to give your suggestion procedure a go. Right now I am in the middle of updating my iPhone and iPad to iOS 15 and so can't answer your second question. As for the first, I can access the web client.

Thanks for the help.

I am subscribed...Premium. (I have been at this for a long time--since July 2008; current number of clippings: 82,013.) Evernote is my most-used tool.

The same thing here; however, it only started happening to me today (Monday, September 20). Does "our end" have anything to tell us at this time?

I am having a similar problem. The app freezes but often brings my iMac to a stand still, freezing every other app...and I have to reboot. And then the app usually requires 3 or 4 tries before it opens. Also after doing incremental system updates, the app won't work at all unless I reinstall (after removing a huge number of app-associated files using App Cleaner). For now I have stopped using the Evernote app; the frequent iMac freezes and reboots are disrupting my work. And I don't have the time to yet again go to Support to help figure this out. I find the situation unfortunate because I really like the app when it's running well.

I contacted Support several days ago. Part of the response was "As it happens, it is expected the algorithms that power the smart filing feature won't be as accurate as a brand new account,...". My account started in 2008; I now have over 75K clippings. I am not clear as to how/why having lots of clippings would affect day-to-day current Smart filing by the clipper. Luckily, probably 90% of my clippings go to one Notebook, so I turned off Smart filing and set that one Notebook as the default. For those few that I clip each day that belong elsewhere, I simply do that manually.  Every now and then I will check to see if Smart filing is working again. This misdirection occurred once before (a year or two ago; I don't recall—maybe there's a record of it in past postings); the situation cleared up and Smart filing began to work again.

My clipper (I am using Chrome but it also happens using Safari) "Smart" files into "Holding to sort". Interesting to see that Smart filing makes a consistent mistake that differs from person to person reporting here. Consistently but variably wrong!

Everything is being clipped into "Holding to sort". The Smart sort is not working. This just started today (February 11). (It happened some time ago...eventually corrected.) Is happening with both Chrome and Safari browsers.

I think I should probably be demoted back to Level One!

Hah! I had read the description of What's New but did not continue to read down the page. That was sloppy of me. Thanks for pointing this out.

I installed the new Evernote app on my iMac after deleting the beta. The new app is running fine EXCEPT when I access the Preferences all that shows is a check mark next to the phrase "Save Data at Logout" (which is also all I saw in Preferences when running the beta). I think I missed a step (or misstepped) when deleting the beta.  Any ideas as to what is wrong? Should I try reboot? 

I submitted a support ticket yesterday and received a prompt and encouraging response; here is part of it: "This is a problem we are aware of and our development team has been working on a solution that will be included in our next software update for Web Clipper. We don't have an ETA when the update will be available as the public release is still being worked on, however, we are finding that this problem is resolved in our testing versions on our end."

In the meantime I am simply using Safari when necessary or going to the Evernote app on my Mac. Which is my way of saying, the bug is little more than an annoyance for me; it's gnat size!

Me, too. Don't see the full list of my notebooks. And if I try searching for a particular notebook, nothing happens. Something is definitely amiss and needs to be fixed soon.