Jump to content
We apologize for the inconvenience, but chat support is currently unavailable. Please feel free to submit an email ticket or reach out at discussion.evernote.com. Thank you for understanding. ×


Level 1
  • Content Count

  • Joined

  • Last visited

Community Reputation

0 Neutral

About debhammon

Profile Information

  • Subscription
  1. Until Evernote fixes the problem the simplest solution for me on my iMac has been to do the following before scanning: Quit Evernote. Make sure it does not appear at all in the Dock. If it does, right click on the Evernote icon, select Options>Remove from Dock. When you scan, ScanSnap reopens Evernote (and it appears in the Dock) and your scanned document should appear in Evernote. As long as I don't turn off the ScanSnap, I can continue to scan, but as soon as I close the ScanSnap lid or turn if off, I have found I have to go through this same process again so that I don't receive the error message. From a person uncomfortable with uninstalling and reinstalling and doing other technical stuff with computers. Happy Scanning
  2. Thank you Metrodon. I followed your advice and now can get to Library>Application Support But I can't find Evernote within Application Support as suggested in the first post. (By the way, in the interim I have shut down my computer and restarted it to see if it would show up then. It still didn't) Thank you in advance for your help. Evernote and Mac Novice
  3. Evernote Version 5.0.7 Mac Version 10.8.3 I am new to EN and somewhat new to Mac. I have read many posts on backing up Evernote and they all say my files live in the following location. Here is an example: On my Mac (OS X 10.7.4) running EN Mac 3.3.0, the path to the Evernote folder is: /Users/<userID>/Library/Application Support/Evernote Again, I am not that familiar with Mac. I go to Finder and see my name there which I click on. At the bottom of the window it does indeed say Macintosh HD>Users>my name But none of the files listed under my name are Library, though it does show iPhoto Library. What am I doing wrong? I have also done searches in Finder for Library, Application Support and .enex with no matches or incorrect matches found. I am not worried about backing up as long as the documents are on my computer, because I have regularly scheduled TimeMachine backup. I just want to make sure the documents are on my computer so they can be backed up. And I want to be able to find them. Signed Evernote and Mac novice.
  • Create New...