Yes...I agree with everything you wrote. I love the simple interface for note taking and the file cabinet web storage. However, as I recently updated our account to business, it has been a waste of money. My team are physicians and they possess little technical know-how and even less patience. They love the clean look and the ease of writing notes, but they are becoming frustrated with the lack of intuitive design. I shudder to think how they will implode when Evernote pushes one of their infamous updates on my Zoolander-esque Luddites. Looking for alternatives before the natives become restless. As for me, back to personal use - and basic at that. Evernote - Thanks for almost nothing!