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Dave Evernote User

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About Dave Evernote User

  1. What do you mean you cannot reproduce the issue? Your developers have been working on this "bug" for quite some time. Several of us have reported tickets (all of which have been closed prior to resolution of the issue). Windows 7 Home Premium w/Service Pack 1 IE v9.0.8112.16421 (includes 9.0.12 Update for KB 2761465) The information provided via 16051-219999: We apologize for the inconvenience, however it appears there is currently a bug causing this. We have filed an internal bug report with the QA team lead. She will classify and fix the bugs in the order determined by the project lead. Once again, we apologize for the inconvenience. Evernote Support
  2. I concur with RadicalDad. Evernote Premium Support has TOTALLY been USELESS on this fix. I, too, opened a support ticket. It was also closed without resolution. After many "attempts" at using the "Premium Support" - I've come to the conclusion that they are some type of "ticket center" that knows NOTHING about the product and has no insight into what is actually being worked on, etc. For us, this issue is significant.
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