Roger Worden

I am on Mac Catalina, running EN 10.13.4-mac-ddl-public (2607) and I have seen the problem less frequently, but it still occurs.

Evernote for Mac, 10.7.6-mac-ddl-public (2321) on MacOS Catalina. May have failed on a previous version.

I selected 10 notes from a notebook, then choose from the menu Note > Open in New Windows. They all open up.

One at a time, I highlight a Note window and type Command-P. In the print dialog I choose PDF > Save as PDF. I enter a unique file name and save the PDF.

All 10 PDFs have the same content: the text from the first Note window.

I can easily duplicate this error.

If I open one Note at a time and print it, the correct content is included.

This *may* have been failing in a previous version. It failed in whatever version I was running on Feb. 9 when I PDF'd 10 files and emailed them to a colleague, who just notified me of the problem today. I recently upgraded to this version due to the separate "blank window" bug, but I do not know whether I upgraded before or after Feb. 9.

I recently received notice of an update. Unfortunately I am still seeing the blank note issue on Mac Catalina 10.15.7. In fact, it's slightly worse. I tried to capture the version information, and the About Evernote panel was also blank. After restarting Evernote, my notes appeared, and the version panel was populated with:

10.7.6-mac-ddl-public (2321)
Editor: v117.1.15008
Service: v1.27.2
 

5 hours ago, rdiddly said:

I have this problem every day, but it doesn't happen on opening the application. At seemingly random points in using the app (I have about a dozen notebooks), clicking from one notebook to another causes the content pane to be empty. (When it happens, I have usually opened a note via Search, and, when done with it, clicked on a different notebook.) The only way I've found to get content back is to close and re-open the app. I'm on a Mac running OS 11.0.1 and 10.5.7 of Evernote. Also, I get spurious popups showing me that I am running the latest version of Evernote as though I had asked it to try to update.

I think the two symptoms are related. When the daily "what's new in 10.5.7" popup appears, it may be hidden behind other windows. While it is displayed, notes appear blank. When I discover and close the popup, the notes return to normal appearance.

The remedy of restarting OneNote may be coming about because the popup is hidden. If we don't see that popup, and see no other way to make the notes visible, we restart.

When I want to move a Notebook to a Stack, I can never remember how. There are several places (I found 7) where intuitively there should be ways to move a Notebook, but only 2 of them actually exist.

Left panel, the Notebook tree:

• Can't drag a notebook
• Right-click on a notebook does not have a Move option
• Right-click on a Stack name does not have much

Middle panel, when a Notebook has been clicked in the left panel:

• Can't drag the title of the Notebook
• Three-dot menu has a Move choice but it's grayed out.

At this point I go look at the online help.

In the left panel, the Notebooks tree, one has to click on the Notebooks collection name. That brings up an alternate Notebooks tree in the right panel. One has to single-click the Notebook to move and then:

• CAN drag the Notebook there
• CAN click on the three-dot menu and there's an Add to Stack choice.

Clicking on the Notebooks collection name is the LAST thing I would intuitively think to do.

Thanks.