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About jacquesfrancis

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  1. The main factors for me were: degraded performance after upgrades, for example, screen freezing for 10-20 seconds when swapping apps; location of the cursor to a position away from the last position used within a document when returning from a freeze; incessant changes to user interfaces which remove or relocate commonly used functionality and/or change the look and feel; buggy editor which never seems to improve; lack of a facility to be able to use a different editor. This brilliant product is being badly let down by constant fiddling with it, and inadequate testing.
  2. It's too late for me. I've transferred all my notes into OneNote and uninstalled Evernote from all my devices. MS publish a utility to make the transfer easy. It's going to take a lot of effort to learn the new product, but this time I hope to find that I'm not having the rug pulled from under my feet every few months by Evernote changes which make it useless until you've dropped the work you were doing in order to learn how to find things which the day before came instantly to hand, wasting time and effort and distracting you from the task in hand. It's difficult to think of a worse sin in productivity software. They urgently need some management changes. Good luck with it!
  3. I agree prescience. I use Evernote on Windows desktop and laptop, iPad and iPhone, and it all worked very well until the last release, which has crippled it, but for some time, I've become increasing irritated that every product update brings changes to the interface, making it unfamiliar and laborious to use. This most recent one has turned my familiar world on its head, and I'm now having trouble finding essential things which used to come to hand with no effort, particularly on the iPhone. Using my iPhone, I do a weekly shop for which I've created a shopping list, and as I make my way round the supermarket, I switch between Evernote and the supermarket's scanning app. This used to work very well, but since the last update, I find that when I switch back to to Evernote, I have to wait 15 to 20 seconds before I can use the app again because it freezes, and it sometime relocates to a different part of the list making it necessary scroll around to relocate where I need to be. This has made what is for me a key function completely useless because it slows me down in a process I've put a lot of effort into speeding up and making more efficient. Another irritation is that the editor is weak, never seems to improve, and can't be substituted for a better text editor. As a writer, I work alone. I don't want to 'chat' or 'share' or use other irrelevant gimmicks that get thrust at us. I used to subscribe, and was pleased to do so, but a price hike make me reconsider that and I returned to the free version. Rather than being satisfied with getting a small amount of money from me, they now get nothing. Too many mis-steps. Basically, I've reached the tipping point, and as I'm an Office 365 subscriber, I'm bailing out and going for OneNote, which I've been avoiding for years. It's a real shame because I've really enjoyed using Evernote for the last five years, but until they get their development and testing under control, they're going to alienate an increasing number of once-loyal users. They've lost sight of the fact that they're producing is a productivity tool, and if it cripples users' existing workflow, or lowers productivity by introducing meretricious changes or bugs, it needs to be replaced. They need to focus on getting the core product stable and reliable and stop fiddling around with gimmicks. No product is indispensable.
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