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ctsr

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Posts posted by ctsr

  1. Just to say, the tagging bug I mention here has been fixed (at least for now).
    Evernote support gave me this solution:

    "On the backend I noticed the way we package your notes for syncing and sharing hadn't updated in a while. Typically this updates automatically but sometimes it can get hung up. I have went ahead and updated this manually for you. In order for this to fully take effect, I am going to recommend you do the following:

    1. Log out of Evernote on all of your devices, including the web version, if you are still logged in there.
    2. Reinstall the application according the following steps.
    3. Log back into your Evernote account.

    Before reinstalling Evernote for Android, make sure to copy the contents of any unsynced notes somewhere outside of the Evernote app. Any unsynced notes (notes marked by red corners) and photos are deleted when you reinstall the app. To save any unsynced photos to your Gallery, tap the options menu (three dots) and select Save to Downloads.

    Then follow these steps:

    1. Open the Play Store.
    2. Search for Evernote, choose it, then tap Uninstall.
    3. Restart your Android device.
    4. Download Evernote from the Play Store."


    And I also revoked access to evernote for my old devices.


     

     

    • Like 2
    • Thanks 1
  2. On 1/13/2022 at 8:56 AM, ehrt74 said:

    @ctsr

    Could you open a bug report about this issue? This is a user forum and nobody here can fix anything 😕 

    Hi ehrt74 and JohannesR,
    I have sent in a bug report

    My redacted request (I'm not attaching screengrabs and have changed some words) for support is:
     

    "Hi xxx,
    thanks for replying. I attach 6 screengrabs and a description of my issues - I hope you can show me a fix.

    The solution I would like:
    a) I want to clip a web page once, without having to exit evernote
    b) Can I switch off the prepopulation of tags and folder, when I'm clipping webpages into evernote android app?

    All steps below refer to the latest version of the Evernote 10 app.

    Here's what happens when I try and clip a webpage into Evernote 10, Android:

    1 Screengrab 
    Let's clip a website.
    I go to:
    https://www 
    and go to Share in the android menu - then click on the evernote icon.
    Attached screengrab 1 shows you what happens.
    It does not clip https://www , instead evernote displays a clip of another page - nothing to do with  https://www 
    And displays lots of irrelevant prepopulated tags.

    2 Screengrab 
    So I start again, I exit out of evernote
    and follow the steps in step 1 again,
    this time, https://www  does display in evernote.
    But:
    the prepopulated folder is irrelevant: xxxxx
    And the 
    prepopulated tags are irrelevant
    - for example it show the "xxxxx123" tag - nothing to do with https://www 

    3 Screengrab 
    So I then click on the tags arrow and try and remove the prepopulated tags
    Screengrab 3 shows what happens - I have to SEARCH to remove the prepopulated tags

    4 and 5 Screengrab
    Screengrabs 4 and 5 shows you what happens when I search for the
    "xxxxx123" tag
    - Evernote displays multiple
    "xxxxx123" tags - 11 (eleven) in total.
    BUT: I have only 1 (one)  "xxxxx123" tag - why is it showing 11 duplicate tags?
    I have to scroll through them and click on the blue ticks to remove the tag
    BUT: Only some of the blue ticks remove the tag, if I press on some of the 11 blue ticks, they do not remove the tag!

    6 Screengrab 
    Screengrab 6 shows you what happens after I have managed to remove the "xxxxx123" tag - 
    I now have to repeat the tag removal task multiple times, to go through all of the irrelevant tags and remove them - 
    this could take 10 minutes? More?  

    This seems like a big waste of time? A bug? A poor design?
    It makes the Android app difficult to use.

    Many thanks xxx - I'm a big fan of evernote -
    I hope you can show me a solution to my clipping issue"

    • Like 1
    • Thanks 3
  3. I'm a Premium user. Please can someone tell me how to find and download the enex file in 10.3.7? (is enex the name of the large file with all of my evernote files / data in it?) 
    Evernote seems to be broken? When this happens I usually back up the enex and reinstall Evernote.

    Does Evernote still place an enex file on the local computer?

    I've been using evernote for 10 years, and have 32000 notes on it... 

    ================

    The solution - I was thinking of the .exb file - which I found under 

     

    C:\Users\ username \Evernote\Databases

     

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