tigger3

My thanks to Dave-in-Decatur for your insight. I went back and accessed the website using my former company e-mail address and my data is there. Not sure how the new company e-mail address go into the system , yet it did. And not to Ushavilash's comment on doing regular backups I will do this now. Thanks to all you provided their feedback I am out of the woods and back on the right path...woo-hoo!!

To Ushavilash's repsonse I agree 100%, and I thought I had backup up the data yet turns out I may not have so that's on me, yet before I was forced to update, ran out of wait time I guess, the data was there. Following the update the data was not there. To Dave-in-Decatur's response, that is possibility. our company was bought and I don't recall changing my prior e-mail address yet it is possible so I will test that theory. Sorry for the BOLD test after copying Ushavilash's username everything was bolded....sigh

If that is the case, then they should allow those who had been using the app all these years to be able to access their data to export it. It's not Evernote's data.

I recently had to upgrade Evernote and after doing so I no longer have access to my notebooks. There is a lot of data in those notebooks and I would like to get that data back. Let me add that I currently use the free version and have been using this version for almost 10 years.