i already submit many tickets here https://help.evernote.com/hc/en-us/requests/new?ticket_form_id=254678&createdate=2011-10-06&em=friendlinzh%40qq.com&sla=p8b0a7e0e&uid=14498427&un=friendlinzh
but it says the ticket system is upgrading, so i can not find the ticket id
my evernote account is friendlinzh@qq.com
thank you