I have been provided this link before. The problem is that when I try to use it, it wants me to authenticate, and that is what I cannot do. I have literally tried ever help link on the app, and this one. I cannot authenticate so I cannot access the online help.
I click on that link. It sends me to a log in screen. I enter my name and password, it makes me do a captcha challenge. I then asks for a google authentication. I cannot do that. I click on the "other means" link and I am back to the login page.
I am about to the end my patience. All I am asking is for a way to get tech support that doesn't throw me into a loop. A phone number, email address, a link that works... anything. I have used Evernote for a decade as a paid member and this is the first time I have tried to access support.