Lori Ann Black

These apps are only being used to turn paper into a PDF then they save to their Enterprise OneDrive locations. Lense is included with our MS licensing. I only recently adopted this particular user group and am still getting to know the ins and outs of how they function. I suspect my predecessor was unaware of the availability of MS Lense. Thank you though.

This did allow access on my test phone but now we are constantly being prompted to buy the product. I believe I will be instructing my users to change to Microsoft Lense from now on.

I am an admin for mobile devices and am starting to get tickets from users that the "Scannable" app will not open. These are on iPhones from 11 through 14 as well as iPad Pro's 3rd 4th 5th and 6th generation. iOS varies as old as 16.3 all the way through the latest 17.3. I am seeing Evernote versions 2525 (2.6) on all of them and this is the only thing that has changed on them is an update to the Evernote app. I even removed and reinstalled on my test phone (iPhone 14 running iOS 17.3) and get the same result. Rolling back a version is not an option for me. The behavior of the app is that it will go to a black screen with the scannable logo for a split second and simply close. I have verified the access to the camera is enabled. My end users have been using this app for years. I need to know if there is a known bug or issue that I can help them resolve.