saper

I mentioned above that ticket numbers are missing. No feedback. Thank you for passing on my email to support. I'll be waiting.

Hello. There was no answer in the letter. I continue to wait. I'm ready to sign up for a new teams account, but I need to get a backup copy so as not to lose data. How long should I wait?

Sorry, no ticket number sir. I filled out the form at the link https://help.evernote.com/hc/en-us/requests/new?guest=true, a few days later I received a response, below is the screenshot. I could send the email address from which the letter was sent, but I don’t want to leave it publicly available. I replied to this letter, but the ticket number did not arrive.

Yes, I have been a business account subscriber for more than three years. The corporate card was expired and the manager responsible for payment forgot to change it in the account settings. When trying to pay, the error "your billing email is not in a valid format."

Hello, Support doesn't answer me either. A week after applying through the form, I received a letter. "The department is being restructured... blablabla" On January 23, I responded to the letter, and to this day I have not received any answer regarding the substance of the problem. My data remains locked. Help me solve the problem. I can't make a payment.

Hello, I have a similar problem, did you manage to solve it?