EWG2024

And I just noticed that here it lists me as a free subscriber but I have the invoice from November ... what in the actual world.

Thank you-- I actually renewed in November so this is just flabbergasting. Paid in November and for a month haven't been able to use the app or to get a human to help me. I am sort of flabbergasted by this new business model. It seems as anti-customer as possible, and looking at the forum it appears a lot of folks who are okay with these changes have a technical expertise or comfort level I simply don't (PhD in English, technophile but not a gifted user). I'll try the link ... grrr. Thanks again.

Billing: I paid for an upgrade but the sign in account says I am still on Evernote free and wont let me add notes. And I can’t contact a human to demand a refund or get this fixed. What is going on??? Evernote went from an awesome tool to totally awful in terms of getting help. I am spending hours on something that should take minutes.